topic Re: Overheating and App issues. in XPERIA archive

Overheating and App issues.

ninjakomodo — Sat, 25 Apr 2015 12:16:42 GMT

After updating to Lollipop 5.0.2 my Z3 D6653 has started overheating like crazy, without even having the screen on. I tried doing a repair, and it hasn't helped anything. The phone is so hot that I cannot even touch it. I looked through the running apps, and there isn't much running, less than there was before the update actually. On top of that, every time I try to open an app now, it tells me the app has stopped working. If I restart the phone, the app will work again, but a couple hours later it will do the same thing. It will even tell me apps that haven't been running have stopped working. Any help here would be greatly appreciated.

Re: Overheating and App issues.

ninjakomodo — Sat, 25 Apr 2015 12:50:12 GMT

This is of course on top of the already known issues with things like battery life

Re: Overheating and App issues.

Thommo — Sat, 25 Apr 2015 13:06:58 GMT

If you believe you have a faulty device then you need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Re: Overheating and App issues.

ninjakomodo — Sat, 25 Apr 2015 15:04:03 GMT

I can't really guarantee that it was a faulty device though. It could be, but since it corresponded with the update to Lollipop, it could then be something with the new software couldn't it?

Re: Overheating and App issues.

Thommo — Sat, 25 Apr 2015 16:02:12 GMT

I wish I had an answer but I don't - It could be the firmware or it could be a hardware issue rearing it's ugly head and it's coincidence that it's happened at the same time