topic Re: Data Connection Suddenly Stopped in XPERIA archive

Data Connection Suddenly Stopped

ZyperX — Mon, 27 Apr 2015 14:47:33 GMT

Haii , This Is my problem

its happens when the signal bars are full and seems to be connected to the network I am not able to make phone calls, send Text messages or use the Mobile Data in short no network usage.

This usually happens when I am using the Mobile Data when suddenly it stops functioning but I dont get notified as the Network bars are still good enough.

its always happend after 15 minutes , the mobile data not working . but the H icon still there n to fix it i need to turn off the data and wait untill the H icon gone , n reopen the data . Is it software problem ? or hardware ? how to fix this ? its annoying .

Alrready try factory reset , flash it , hard reset and im also try to use tht sim in other phone its fine .

Xperia Z

Kitkat 4.4.4

LockedBootloader

10.5.1.A.0.283

Please Help me Fix this :(((((

Re: Data Connection Suddenly Stopped

_alexdon_ — Mon, 27 Apr 2015 15:38:12 GMT

Do you have stamina mode enabled?

Re: Data Connection Suddenly Stopped

Uliwooly — Mon, 27 Apr 2015 15:39:43 GMT

Do you have a micro SIM card or did you trimmed it? perhaps the SIM card its acting up and you need a new micro SIM card

Re: Data Connection Suddenly Stopped

Jake-SonyXperia — Tue, 28 Apr 2015 02:43:02 GMT

Hi ZyperX,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you loading a task manager or antivirus before you start using the device after the reset etc?

Re: Data Connection Suddenly Stopped

ZyperX — Wed, 29 Apr 2015 01:50:27 GMT

@alexdon wrote:
Do you have stamina mode enabled?

Re: Data Connection Suddenly Stopped

ZyperX — Wed, 29 Apr 2015 01:51:00 GMT

@uliwooly wrote:
Do you have a micro SIM card or did you trimmed it? perhaps the SIM card its acting up and you need a new micro SIM card

yes im using micro sim , and its new

Re: Data Connection Suddenly Stopped

ZyperX — Wed, 29 Apr 2015 01:51:56 GMT

@Jake-SonyXperiaSupport wrote:
Hi @ZyperX,
Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines
Are you loading a task manager or antivirus before you start using the device after the reset etc?

No ! NEVER use them , its taking my ram , so i wont install them , anyways its useless

Re: Data Connection Suddenly Stopped

Jake-SonyXperia — Wed, 29 Apr 2015 04:00:23 GMT

Are you able to test with another SIM card in this phone, this will help determine where the issue is located.

Re: Data Connection Suddenly Stopped

ZyperX — Wed, 29 Apr 2015 11:46:53 GMT

@Jake-SonyXperiaSupport wrote:
Are you able to test with another SIM card in this phone, this will help determine where the issue is located.

yes allrewady try , same result

Re: Data Connection Suddenly Stopped

Jake-SonyXperia — Thu, 30 Apr 2015 01:16:16 GMT

This is really unfortunate, this sounds like it could be hardware related. I suggest getting in touch with Sony Mobile Customer Care, they should be able to help further.

Use the link in my signature to contact them within your region.

Re: Data Connection Suddenly Stopped

ZyperX — Fri, 01 May 2015 03:50:55 GMT

okayhh , if it hardware , why it happen when i open the data , or iti software issue ?

Re: Data Connection Suddenly Stopped

Uliwooly — Fri, 01 May 2015 05:42:08 GMT

@ZyperX

everything points to a hardware issue, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/