topic xperia z3 compact - no data issue in XPERIA archive

xperia z3 compact - no data issue

Efrat — Thu, 30 Apr 2015 07:14:07 GMT

I am located in Israel and bought a new phone D5803 in the US.

When I put my israeli Sim card, I cam make calls and text but I don't get any of the services that are associated with Data (internet). I was not able to find any issue with the settings and the technical help response from my carrier was that they don't know what could be the problem.

Any suggestions?

I appreciate any help.

Thanks.

Re: xperia z3 compact - no data issue

Efrat — Thu, 30 Apr 2015 07:41:33 GMT

I found how to fix it and wanted to post it here in case someone else has the same probelm.

I was missing an APN. Here is how to fix it.

Seetings --> More... ---> Internet Settings ---> click Accept on the message you get

It will download and automatically install the new APN from your carriet and it immediatly started to work (you need to turn off the wi-fi).