topic Re: Charging Problem/Red Notification Lights in XPERIA archive

Charging Problem/Red Notification Lights

kiwi_son — Wed, 24 Jun 2015 21:17:19 GMT

I've no idea why this is happening right now but my phone won't charge.
When I plug it in the red notification light blinks for a while, then the charghing logo appears on the screen for a short time and during that time red is light constantly lid, as it was suppossed to, however then the screen goes black again and the light starts blinking.

I found a solution on YouTube which suggested me to tape power button firmly so it's always pushed and then charge it for an hour. I did exactly the same thing, nothing changed.

It's been more than 2 hours and my phone is still charging with the same cycle (blinking red light, then charhing logo, then blinking again).

I wonder what happened to my phone and what can I do now?

Thanks in advance!

EDIT: I realised that with using charging dock I can see a glimpse of Xperia and Sony logo but then they vanish. The phone seems to be restarting itself while I use the dock.

Re: Charging Problem/Red Notification Lights

Qatrium — Wed, 24 Jun 2015 22:04:40 GMT

Did you try other chargers and/or USB cables?

Re: Charging Problem/Red Notification Lights

Uliwooly — Wed, 24 Jun 2015 22:06:52 GMT

@Kiwison

Have you exposed your phone to water?

Remove the SIM and SD cards > Connect your phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 3 hours > repair with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Charging Problem/Red Notification Lights

Phy — Wed, 24 Jun 2015 22:08:18 GMT

Try Contacting Sony Support.
http://support.sonymobile.com/global-en/contactUs/

Re: Charging Problem/Red Notification Lights

kiwi_son — Thu, 25 Jun 2015 14:54:20 GMT

@Quester

@Quester wrote:
Did you try other chargers and/or USB cables?

I've tried 4 different cables, two of them original Sony, one LG and one Samsung. No change.

Re: Charging Problem/Red Notification Lights

kiwi_son — Thu, 25 Jun 2015 14:56:38 GMT

@uliwooly wrote:
@Kiwison
Have you exposed your phone to water?
Remove the SIM and SD cards > Connect your phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 3 hours > repair with PCC
PC Companion (PCC)
Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Well, yes.. I exposed but then I used it for hours without any problem. I only exposed it to water for less than a minute, and it was working fine after that..Is this the reason behind it?

Re: Charging Problem/Red Notification Lights

Uliwooly — Thu, 25 Jun 2015 18:53:25 GMT

@Kiwison

I would think so, contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Re: Charging Problem/Red Notification Lights

Curnow1 — Thu, 25 Jun 2015 19:26:56 GMT

If you used it for hours i dont think so. Water has a fast reaction when the main board gets in touch with it and all connectors. You would see a problem straight after few minutes... But is there any steam / condensation on the camers lens / flash light? Are the water indicators white or red? The indicator is placed right OVER your sim, if you look at the correct angle of your phone you should see a white/red plastic sticker.

Btw it isnt the pull out thing under the sd.

Re: Charging Problem/Red Notification Lights

kiwi_son — Thu, 25 Jun 2015 19:40:38 GMT

@Curnow1 wrote:
If you used it for hours i dont think so. Water has a fast reaction when the main board gets in touch with it and all connectors. You would see a problem straight after few minutes... But is there any steam / condensation on the camers lens / flash light? Are the water indicators white or red? The indicator is placed right OVER your sim, if you look at the correct angle of your phone you should see a white/red plastic sticker.
Btw it isnt the pull out thing under the sd.

I was thinking the same, I mean water should affect immedietaly. I saw some steam/condensation on the camera lens but it's been a while I don't see anymore. The water indicator under the sim slot is white. Whereas I just checked the one under the micro USB slot is red. So it seems it's a water damage.

Re: Charging Problem/Red Notification Lights

Uliwooly — Thu, 25 Jun 2015 20:10:02 GMT

@Kiwison

keep us updated.

Re: Charging Problem/Red Notification Lights

Curnow1 — Thu, 25 Jun 2015 20:13:02 GMT

Well i think there must of been some leek and water did enter your device. Not much but still. If you seen steam on the camera lens then it mean its a water damage. However if you are sure you closed all flaps perfectly it should be a faulty device. I recommend you sending your phone to Sony but first contacting them. If you don't want to wait a month tho, then your only help is a bowl of rice!