topic Re: update failed in XPERIA archive

update failed

gabitasev — Sat, 27 Jun 2015 13:40:51 GMT

i tryed to update my z3+ and it failed and can`t do anything

what to doo now

Curnow1 — Sat, 27 Jun 2015 16:15:40 GMT

Does the device work? Or its off and wont turn on?

Uliwooly — Sat, 27 Jun 2015 18:43:32 GMT

Connect the phone to a wall charger, press and hold power and volume up for 10 seconds, let it charge for an hour, repair the phone with PCC

PC Companion (PCC)
http://support.sonymobile.com/us/tools/pc-companion/

Bridge (for Mac)
http://support.sonymobile.com/global-en/tools/bridge-for-mac/

Phy — Sat, 27 Jun 2015 18:56:55 GMT

If Sony PC Companion doesn't work,Contact Sony Support.
http://support.sonymobile.com/global-en/contactUs/