topic Re: Battery problem in XPERIA archive

Re: Battery problem

Ajay3344 — Mon, 21 Sep 2015 08:14:21 GMT

Don't show battery percentage real. When my mobile is 50% than switched off.
And when i charging my mobile than after 1 minte show battery percentage 40%

Re: Battery problem

Hampus — Mon, 21 Sep 2015 12:44:24 GMT

Hi,

Does the phone power off at 50% and you are unable to power it on agian? When the phone won't power on, could you remove the battery and insert it again > Without trying to power on the phone, connect it to the charger and let it charge to 100%.

Re: Battery problem

Ajay3344 — Tue, 22 Sep 2015 14:29:58 GMT

Ok i will try it

Re: Battery problem

Ajay3344 — Mon, 28 Sep 2015 05:02:47 GMT

I tried 4-5 days continue
But no solution

Re: Battery problem

Hampus — Mon, 28 Sep 2015 07:26:02 GMT

I suggest that you perform a software repair via PC Companion. This will reinstall the latest available software for your phone.

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

Note that, this will erase your pesonal data. Don't forget to backup your data before this repair, but I would also suggest that you use the phone for a while without restoring any backup to exclude problems related to your data.

Re: Battery problem

Ajay3344 — Thu, 01 Oct 2015 17:03:57 GMT

I tried also trick but no solution

Re: Battery problem

Ajay3344 — Thu, 01 Oct 2015 17:04:31 GMT

And tell me next suggestion

Re: Battery problem

Hampus — Fri, 02 Oct 2015 06:47:05 GMT

Unfortunately, it sounds like your phone needs to be examined by a technician at an authorized service center. I suggest that you contact your Local support for information about nearest service center and/or how to proceed with this in the best possible way.

Re: Battery problem

Ajay3344 — Mon, 05 Oct 2015 06:08:46 GMT

how to purchase a new battery

Re: Battery problem

Hampus — Mon, 05 Oct 2015 12:48:58 GMT

A battery can in some cases be purchased from a local retailer. Recommend that you check with local stores near you to see if they have any in stock. Xperia M/M dual uses the BA900 battery.

Re: Battery problem

Ajay3344 — Wed, 07 Oct 2015 16:08:19 GMT

I check all dealers...jaipur,sikar,JHUNJHUNU,
But no anyone dealer sell mobile battery

Re: Battery problem

Hampus — Thu, 08 Oct 2015 13:56:53 GMT

Unfortunately, I can only suggest that you check with your Local support if they have further information.

Re: Battery problem

Ajay3344 — Wed, 02 Dec 2015 09:48:32 GMT

SIR WILL I TAKE SONY ORIGINAL BATTERY IN SERVICE CENTER

Re: Battery problem

Hampus — Wed, 02 Dec 2015 10:36:51 GMT

When it comes to repairs, our authorized service centers are only using original parts.