Push notifications not working for some apps

Amynour — Tue, 22 Mar 2016 13:46:35 GMT

Dear Sirs,

I have recently bought a new Sony Xperia Z5 dual mobile phone after ages of experience with iPhone and Samsung brands due to the recommendations by friends for Sony. However, I've experienced a number of difficulties and vague issues that I've never seen in my previous cell phones!!

The push notification facility is not active in some apps in this mobile phone like Whatsapp and Facebook! although it works for another apps like e-mail & call log for example (I wish if you could avail attach option to enclose a screen shot!)

Also the Facebook contacts synchronization into phone book is not active!

Same as above is google & Facebook calendars that don't sync on the phone's calendar.

Before you instruct me how to adjust the above from phone settings, rest assured that I've suffered a lot trying to do anything towards the above with no use!!

Although Sony's name is big in the market and maybe the strongest comparing to the other Android mobile phones, but I am afraid your competitors like Samsung or Huawei mobile for example beat you and attract your customer as they are really making life more exciting and enjoyable!!!

Your earliest reply would be highly appreciated,

Regards,

Re: Push notifications not working for some apps

Uliwooly — Tue, 22 Mar 2016 16:27:48 GMT

@Amynour

What do you mean by push notifications? do you have any battery app running?

As for facebook, they keep changing their settings and since its a third party app you have address this with them, not Sony.

Could you elaborate on the calendar (Google)

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Push notifications not working for some apps

Re: Push notifications not working for some apps