topic Z2 SIGNAL AND SIM PROBLEM in XPERIA archive

Z2 SIGNAL AND SIM PROBLEM

rodriguezz — Thu, 03 Dec 2015 18:46:39 GMT

Please could somebody help me with this? I don't know why it happened

Re: Z2 SIGNAL AND SIM PROBLEM

_alexdon_ — Thu, 03 Dec 2015 19:17:35 GMT

That looks normal, the device is not SIM locked so you should be able to use any SIM.

Re: Z2 SIGNAL AND SIM PROBLEM

rodriguezz — Thu, 03 Dec 2015 21:27:15 GMT

Ok,but i still cannot use any.. The device (after a hard reset) is able to connect to The network just for 1-2 minutes..Then appears The "network unavailable" message and i can't do anything..
Do you think is a motherboard bug?

Re: Z2 SIGNAL AND SIM PROBLEM

_alexdon_ — Thu, 03 Dec 2015 21:37:41 GMT

Have you tried more than one SIM?

Re: Z2 SIGNAL AND SIM PROBLEM

rodriguezz — Thu, 03 Dec 2015 22:22:48 GMT

Yes, and the result is the same..no signal and no possibility to connect to my provider,even if the phone found it in the network search list..
I think it's something related to the antenna..maybe something that moved accidentally when the phone falled sometimes..
Sorry if my english could result bad,but i'm not english/american,so i try to do my best

Re: Z2 SIGNAL AND SIM PROBLEM

Uliwooly — Thu, 03 Dec 2015 22:30:19 GMT

@rodriguezz

Most likely it is hardware related, if you already repaired the phone with PCC or Bridge and also used different SIM cards then you have to contact your Local support to get your device inspected.

Re: Z2 SIGNAL AND SIM PROBLEM

rodriguezz — Thu, 03 Dec 2015 22:33:33 GMT

Yes I will do this!! Thank you very much for your time! I will update the situation!!