topic Re: Xperia can't detect SIM card from anotar country in XPERIA archive

Xperia can't detect SIM card from anotar country

Heidji — Sun, 11 Dec 2016 19:40:38 GMT

Hello Everybody!

This is my first experience with Xperia.

I received as a gift, a Xperia Z2 unlocked from USA BUT I'm trying to work with a carrier from Brasil, but the simcard isn't detected and if I put a Metro PCS simcard the Phone works.

In my SIM CARD lock status shows:
[ ] Network 0
And bootloader unlock allowed yes.

Anybody can helps me if its possible to work with this Phone in Brazil?
Cause I didnt found a solution.

Re: Xperia can't detect SIM card from anotar country

Uliwooly — Sun, 11 Dec 2016 21:09:12 GMT

@Heidji

It'll be wise to get a brand new SIM card from your carrier

Re: Xperia can't detect SIM card from anotar country

Heidji — Mon, 12 Dec 2016 14:02:11 GMT

Hello @uliwooly ! I tried to use another sim card from other Brazillian carrier and I still with the same behavior

Re: Xperia can't detect SIM card from anotar country

Uliwooly — Mon, 12 Dec 2016 17:48:24 GMT

@Heidji

Are you 100% sure that the phone was unlocked ?

Could you try a brand new SIM card? make sure to get the right size and not cut/trim it

Re: Xperia can't detect SIM card from anotar country

Heidji — Mon, 12 Dec 2016 19:04:35 GMT

uliwooly,

The information that I got and assures me that the phone is unlocked, is the inrformation of SIM Lock Status = [ ] Network 0

I don't have one thing more than this

I've tested with a brand new nano simcard with adapter, and a micro simcard that works fine on Iphone 4s.

I looked for a local support, but they recommends me to try a hard reset by PC Companion, but I've tried. And they sad that the phone doesn't supports my local carrier, but hey didn't know about my current carrier.

The information that I got, Brazillian carriers works with 700Mhz (Band 28), 1800 (Band 3) and 2600Mhz (Band 7).

Re: Xperia can't detect SIM card from anotar country

jmaxim917 — Tue, 13 Dec 2016 06:23:22 GMT

The Z2 was never released in the US so it's not a Us model. What's the model number of your phone? 6503, 6502 or 6543. Check the link below, there is a link on that page to the white paper which will provide model specific bands.
http://www.sonymobile.com/global-en/products/phones/xperia-z2/specifications/
Hope this helps.

Re: Xperia can't detect SIM card from anotar country

Heidji — Tue, 13 Dec 2016 14:52:26 GMT

Hello!
The model is D6503.

What is the better way to confirm that this phone isnt work in Brazil?

Re: Xperia can't detect SIM card from anotar country

Heidji — Thu, 15 Dec 2016 02:53:03 GMT

Hello guys!

You know if the pattern of polarity makes difference for the sim card detection?

http://imgur.com/CGB1Cr5