topic poor service in XZ Series

poor service

sphenisciformes — Mon, 10 Jul 2017 20:45:35 GMT

i gave my mobile for service which was with warranty, it had lock button problem and headphone port was not working. i gave my mobile to service on 30th may 2017 closely one and half month is over but still now news about my phone. i mailed them but no reply. i feel really bad. please do the needful. if this continues to one more month, i will never suggest Sony mobiles to any of my friends or relatives.

Re: poor service

CameronT — Tue, 11 Jul 2017 01:25:12 GMT

Hi @sphenisciformes, welcome to the community.

I am sorry to hear about your experience with your Xperia device. This is a public international user-based forum. Because this is a local matter you will need to remain in touch with your Local support team.

Also, please be mindful of the personal information you share on public forums. Please see the Discussion Guidelines.