topic Re: Cannot play song in XZ Series

Cannot play song

GabrielLuca — Sun, 24 Jun 2018 21:34:34 GMT

I seem to be having some sort of a problem with my Xperia XZ2.I can only play my muzic from the download folder.If I try to play it from the music app, I get an error message saying cannot play song.

Any solutions to this?

Re: Cannot play song

RizkyRizz — Mon, 25 Jun 2018 00:27:24 GMT

What format music file do you have? Try another music app 3rd party such as Power Amp, if it works then try to reinstal Music Player app

Re: Cannot play song

GabrielLuca — Mon, 25 Jun 2018 06:09:39 GMT

I use mp3, so nothing strange there.

Re: Cannot play song

Qatrium — Mon, 25 Jun 2018 06:25:59 GMT

@GabrielLuca

Go to Settings -> Apps & notifications -> App info -> Music -> Permissions -> Make sure the app has permission to access storage and other necessary permissions.