topic Re: Xperia Z5 Compact Nougat Review (.33 update) in Z Series

Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Tue, 09 May 2017 12:47:06 GMT

So, Hi Guys, this is just a bit of review after updating my Xperia Z5 Compact (E5823), I actually waited a long time for the update,. as our region (South east asia) was behind 4 updates,. but then it skipped all rest and updated straight to the .33 update.

1. still snappy

2.updated UI (it displays time and date on the quick toggles shade)

3.Object tracking default in camera

4. march 2017 security update

5. battery is meh. maybe a little bit on the short side

6. X reality image engine is tad more punchy ,,, well good for those who wants more contrast, but I have to turn off cause it makes youtube videos super vivid

7. sound is actually a bit more louder,. balanced.

8. fingerprint scanner is now awesome. 9/10 success rate.

9. google now swipe from left pane

10. no goodies from new Xzs series,. bummer (I have to sideload the loops theme and xperia clock widgets)

11. record screen is still present on the power menu

12. small apps still present albeit hidden

13.only small impact on ram from 1.3 to 1.4gb

14. no camera goodies from XZ series. ( manual focus and shutter speed)

15. camera is snappy, quality is still very good during daylight,

16.Xperia keyboard is still the best

17. no other bugs so far...

so feel free to ask some questions regarding the update if you are still unwilling to update. or if you like to have additional screenshot or want me to try some features...

TIP for a bug free experience: after installing the update from XPERIA COMPANION, I immediately performed software repair . not even turning the device on after the initial update..

Re: Xperia Z5 Compact Nougat Review (.33 update)

Bhonder — Tue, 09 May 2017 23:19:52 GMT

Thank you for the list. I have some doubts that are holding me from updating (via repair, as always).

How Bluetooth and wifi are performing? I connect to a 5/2.4 ghz router, a Peugeot's car integrated handsfree and an SBH54 BT headset,
How much has the battery got worse ? I used to get through the day, but I don't use WhatsApp or Facebook.
Is FM still doing well?
Is that cracking at low volumes still there, when you connect wired headphones? It is really boring.

Re: Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Tue, 09 May 2017 23:55:59 GMT

hey @Bhonder..

1.) well I just have a generic router.. but I have never experienced any disconnection at all. I have yet to test the bluetooth to speaker connection, so far no problems with connectivity.

2.) well after 24 hours ., I think its the worst. last night I left the phone at 40%, but when I woke up it alerted me at 30%... but I still have to observe this a few days more, I still have apps that needs to be updated..and I use live wallpaper..

3.) yes, it does, but I miss the visualizations back in android 5.1.1

4.)hmm., I never have this issue , but can you tell me how to reproduce it? like is it evident on stored music or streaming? I still use the in box headset. soo..

Re: Xperia Z5 Compact Nougat Review (.33 update)

Eigenartig1994 — Wed, 10 May 2017 01:17:40 GMT

Sometimes the internet is disconnected while wifi is open.. When wifi is turned off and on, The problem is solved. It's an interesting situation!

Re: Xperia Z5 Compact Nougat Review (.33 update)

Bhonder — Wed, 10 May 2017 13:38:24 GMT

@nolramlb

Hi!

Thanks for the help.

About the sound issue ( point 4).

It happens to me with all wired headphone I have, even with Sony's MDR31-NC (the noise cancelling ones).

To reproduce you have to play music or video, both with Sony's default players or VLC, or YouTube, or FM Radio and so on.

Just set the volume to the first or second notch: as soon as any sound starts, you will hear some crackling. If you raise up the volume it disappears because it's covered by the other sounds.

If there is no sound there is no cracking or hissing so it's not in the hardware.

It's quite annoying because I bought noise cancelling earphones to be able to sleep or work without disturbance with just a little volume.

I filed a ticket about this in Marshmallow many months ago but our contry's local support does not shine. It would be nice if it could have been gone with Nougat.

Re: Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Wed, 10 May 2017 16:24:43 GMT

@Eigenartig1994: have you tried to re connect both devices? or do power cycling?

@Bhonder: I just tried it. no crackling or hissing . I tried with spotify youtube and fm radio

Re: Xperia Z5 Compact Nougat Review (.33 update)

Simmerl19 — Wed, 10 May 2017 17:03:20 GMT

No bugs?

I still have two:

1) No AVRCP

2) When calling "110", the German Police Emergency Number, the phone is dialling "112", which results in my call getting routed to the fire department.

Both bugs started with the first Nougat Update.

Re: Xperia Z5 Compact Nougat Review (.33 update)

Bhonder — Wed, 10 May 2017 23:38:00 GMT

@nolramlb

Thank you for the help. Let me know about Bluetooth, if you can try.

Re: Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Thu, 11 May 2017 02:53:40 GMT

@Simmerl19:

1.) regarding AVRCP probs, it is widely reported on all nougat updated devices, including nexus and samsungs, the general consensus is that the avrcp protocols on the cars etc needs an update from their end. you can learn more at Xda forums.

2.) i have 2 ideas about this, and again it was reported on other OEMS,,,, it was due to the way the phones are released customised to specific regions. like devies intended for US market would have the default 911 instead of 112 emergency number even when you bring the device to other countries. second, it is also your network providers responsibility where they divert your calls, Our city have the 911 emergency number different from the rest of the country. if we go out of our city limits 911 would not work and instead we are to use 117.. have you asked your network provider?

Re: Xperia Z5 Compact Nougat Review (.33 update)

Simmerl19 — Thu, 11 May 2017 06:15:12 GMT

Hey @nolramlb,

Thanks for the answers and explanations.

Regarding emergency calls, I checked with each and every provider and authority. Routing on all networks is fine, cross-checked with different devices and SIM cards.

There is a German law regarding the two numbers and I believe a device sold in Germany (which once worked) should abide to those laws.

The bug is in Nougat, as you mentioned, but Sony should have patched it.

Regarding AVRCP: Yes, the BT stacks in the cars are really really old and they should upgrade them. But software development for cars is much more complicated than for smartphones. Maybe one could implement a switch (if AVRCP 1.5 is not working try AVRCP 1.4,...)

But: There was no change (because of the problems with car audio) reported in AVRCP version on Nougat (not even 7.1) so the problem lies within the inner workings of our smartphone's BT stacks.

Again: My phone once worked and after the update it does not.

Re: Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Sat, 13 May 2017 11:50:19 GMT

@Bhonder: I test it with my portable bluetooth speaker, and it works as it should. though I much prefer listening thru wired headphones because I use the DSEE HX settings

Re: Xperia Z5 Compact Nougat Review (.33 update)

Bhonder — Mon, 15 May 2017 21:42:37 GMT

@nolramlb

It's seems to be a software's lottery case: https://forum.xda-developers.com/xperia-z5/help/bug-sony-xperia-z5-headphone-jack-t3308014

If I set DSEE HX on the static sound goes away only from Music app: other ones are still working bad. So it's definitively a software issue. Maybe it's inherent only to some production batches.

I will give a shot to Nougat in the following weeks, if you tell me that your battery is starting to behave.

Re: Xperia Z5 Compact Nougat Review (.33 update)

MarlonUk1 — Sun, 21 May 2017 07:00:27 GMT

@Bhonder: i read the link you gave, it seems that they are on still on the previous updates. and yes I always have the dseeHX on at all times, never touched the settings since I configured it the first time,. I agree that it may be because of some production batches,. I always buy my devices at a later date, so I guess I got lucky,,

regarding the battery though. I think you might not be happy about it, it seems it wont last a day if you are a moderate to heavy user... I am contemplating in disabling the charge optimazation but I usually only use the device for radio/and music player so I guess It is okay. but I wish it was as before...

Re: Xperia Z5 Compact Nougat Review (.33 update)

Martin20 — Sun, 21 May 2017 08:10:23 GMT

these are the issues ive found (well for the australian release anyway)

when opening the email inbox emails, sometimes they show up blank and you have to go out and go back in to get it to open

the call app used for calling people sometimes shows the wrong image for phone numbers. again if you go out and go back in the correct image shows.

the messaging app once in a while shows "ghost" or blank sms's. again if you go out and go back into the app they dissapear.

the album app takes ages...literaly say 15 seconds or more to render a image.

im hoping the next update isnt too far away, otherwise im rolling back to MM

Re: Xperia Z5 Compact Nougat Review (.33 update)

Bhonder — Wed, 28 Jun 2017 22:15:47 GMT

@nolramlb

I still have to update. AT this point, I'll wait your impression about 7.1.1.

Re: Xperia Z5 Compact Nougat Review (.33 update)

GeoffreyB — Thu, 29 Jun 2017 12:10:28 GMT

Thank you for your support for Sony Xperia.

We are sorry for the problems you encountered with your Xperia Z5 Compact.

With regard to the malfunction reported by you in hands-free mode, our support has already provided you with instructions for troubleshooting with e-mail

Regarding the lock / shutdown and sudden restart of your smartphone, we suggest you take the following steps / controls:

- Turn off and reset your device.

-You can force the device to restart or shut down when it locks or does not restart normally. Personal settings and data will not be deleted during the forced reboot
1. Open the SIM card cover and the memory card slot.
2. Using the tip of a pen or similar object, press and hold the OFF button for a few seconds.
3. After the device has emitted three rapid vibrations, release the OFF button and the device will turn off automatically.
At this point you just have to try restarting your Xperia z5 by pressing the power button until it vibrates

-If the forced reboot does not work, try the restart procedure for 2 minutes
1. Open the SIM card cover and the memory card slot.
2. Using the tip of a pen or similar object, press and hold the OFF button for 120 seconds (two minutes) ignoring any vibration, then release the OFF button.
3. Load the device until the recharge icon is displayed on the screen.
4. Activate the device.

-Remove the SIM card:
Remove the SIM card and restart the terminal. If the malfunction does not resume, it means the problem is due to the damaged SIM card. Please contact your network operator for a new SIM.

-Remove SD Card:
If there is a memory card in the device, remove and restart the device. Removing the memory card will solve the problem, probably the SD card is damaged. In this case you will need to obtain a replacement SD card for your Xperia ™ device.

- If the problem occurs while the terminal is charging, check that the accessories used for powering the product (USB cable and power adapter) are Sony originals.

- Check if the problem occurs with the terminal in safe mode:
In this mode the phone works (will start) with the original software and the preset applications. If you notice a performance improvement, some recently downloaded applications cause the problem and need to be uninstalled. Follow this procedure to start your phone in 'Safe mode' mode:
1) With the phone switched on, press and hold the ON / OFF button on / off.
2) In the window that opens, without leaving the ON / OFF key, at the same time press "Exit" until "Restart in Safe Mode" does not appear.
3) OK to activate it.
4) To exit the 'temporary' mode, simply restart your phone.

- Make sure you have the latest software available on your device.
To find out if your smartphone is up to date with the latest Android version see the link: http://support.sonymobile.com/en/software/.
Run a software update through the Xperia Companion program:
Keep in mind that when you upgrade, all device data can be deleted from the internal memory. Content saved on an external SD card, such as photos, videos, and music, is not deleted. For this reason, please make a backup of your data first, as indicated for example on this link: http://support.sonymobile.com/en/xperiaz5compact/userguide/Backing-up-and-restoring-content-on -a-device /

Download and install the new software using Xperia ™ Companion:
1. Make sure to remember your Google ™ credentials before running a software update. Depending on your security settings, you may need to enter it to restart your device after you upgrade.
2. Make sure Xperia ™ Companion for Windows or Mac OS is installed on your PC or Mac®. If it is unavailable, you can download it from the following link:
http://support.sonymobile.com/it/xperia-companion/
3. Open the Xperia ™ Companion software on your computer and press on Software Update on the Home screen.
4. Follow the on-screen instructions to install the software and finish the procedure.

- Continue with software repair through the Xperia Companion program:
Keep in mind that when you restart the software, all device data is deleted from the internal memory. Content saved on an external SD card, such as photos, videos, and music, is not deleted. Please do it.

To restore the device software using Xperia ™ Companion:
1. Make sure to remember your Google ™ credentials before performing a software recovery. Depending on your security settings, you may need to enter it to restart the device after you restore the software.
2. Make sure Xperia ™ Companion for Windows or Mac OS is installed on your PC or Mac®. If it is unavailable, you can download it from the following link:
http://support.sonymobile.com/it/xperia-companion/
3. Open Xperia ™ Companion software on your computer and press Repair Software on the Home screen.
4. Follow the on-screen instructions to reinstall the software and complete the repair.

If the problem persists We recommend that you send your smartphone to service. Repair options with Sony are:

1. Sony Authorized Center
You can contact a Sony authorized service center that will send your terminal at the repair center. Below you will find the link with all our authorized centers:
http://cdn.support.sonymobile.com/repair/Service_locations_IT.pdf

2. Sony Top Care Service
The service offers you the possibility of organizing online a home withdrawal request. A courier will withdraw the terminal within 48 working hours and send it to the repair center. The cost of this service is 13 euros (courier expenses).
For more information please visit the following link:
http://www.sonytopcare.it/

The terminal must be delivered without box, accessories, SIM card and sd card. Also, by procedure, the authorized center must show proof of purchase of the product (receipt or invoice).

Finally, remember that before sending your smartphone to help, you must back up the data, disable the My Xperia service, and disconnect your Google account:

- To successfully create your mobile phone's data Please choose one of the ways indicated in this link: http://support.sonymobile.com/en/xperiaz5compact/userguide/Backing-up-and-restoring-content-on -a-device /

-To disable the Protection by my Xperia service on your device:
1. Make sure your device has an active data connection.
2. From the Home screen, tap '' Menu ''.
3. Find and tap Settings> Security> Security via my Xperia> Disable.

- To disconnect your Google Account:
Settings> Accounts and Sync> Google Accounts> Click on the three dots on the top right> Remove Account.

Please contact Sony Xperia Support if you need further assistance. By regularly consulting our website www.sonymobile.it can keep up to date on our news.
You will be assigned a Service Request ID required for this case. We will inform you that the following Service Request ID will automatically be closed after 5 days of sending our response. We also inform you that Sony Xperia Italiano support is in Greece.

Yours sincerely.
Vasileios S.
Sony Xperia Support Italia
www.sonymobile.com
Email: questions.it@support.sonymobile.com

PUT THE TEXT HERE
Please contact Sony Xperia Support if you need further assistance. By regularly consulting our website www.sonymobile.it can keep up to date on our news.
You will be assigned a Service Request ID required for this case. We will inform you that the following Service Request ID will automatically be closed after 5 days of sending our response. We also inform you that Sony Xperia Italiano support is in Greece.

Yours sincerely.
Vasileios SOUMPLIS

Sony Xperia Support Italia
www.sonymobile.com
Email: questions.it@support.sonymobile.com