topic Re: battery problems in Z Series

battery problems

Cristtiane — Tue, 21 Nov 2017 19:24:04 GMT

Já estou com meu sony xperia z2 a 3 anos e ele está funcionando perfeitamente, porém de 2 meses para cá ele começou a inchar a bateria. Porém o celular é muito e indico muito pois não trava, a bateria aguenta bastante tempo, o celular em si é ótimo o unico problema foi esse mesmo.

I already have my sony xperia z2 for 3 years and it is working perfectly, but from 2 months to here he started to swell the battery. But the cell phone is very and very strong because it does not crash, the battery takes a lot of time, the phone itself is great the only problem was that.

Re: battery problems

Jonas — Wed, 22 Nov 2017 15:01:36 GMT

Hi @Cristtiane, welcome to our forum and I'm sorry to hear about this.

Your question has been translated to English as this is an English only forum, please post any further replies in English!

Do I understand correctly that the battery in your device is swollen? If that is correct, please turn the device off and get in touch with your Local support team as they device will need to be examined at an authorized service centre.

They will also answer any questions you may have regarding warranty, local service routines and consumer laws!

Let me know if that helps!