topic Re: sim lock sony z5 network subset x in Z Series

sim lock sony z5 network subset x

shudou — Fri, 09 Nov 2018 21:07:04 GMT

please help me

Re: sim lock sony z5 network subset x

Jonas — Mon, 12 Nov 2018 07:54:24 GMT

Hi @shudou, welcome to our community!

When you put in a SIM card from a different provider, are you asked to enter a NUC (Network Unlock Code) in your device? If that is the case, you will need to get in touch with your operator and ask them for this code, so you can use the device with a SIM card from a different operator.

If you follow the instructions below, you can check if you have any remaining attempts to remove this lock.

Remove any SIM card from the Xperia device.
Turn on the device.
Dial *#*#7378423#*#* to access the service menu.
Tap Service info > SIM lock.
Look for the 'X' mark.
If 'X' is on Network and the value is different than 0, you can remove your device's operator lock.

I hope that helps!

Re: sim lock sony z5 network subset x

shiju03 — Sun, 09 Jun 2019 13:59:48 GMT

my xperia z5 has a x mark on network subset tried other operator sim card doesnt work .It doesnt ask for code neither .how to unlock network subset?

Re: sim lock sony z5 network subset x

Jonas — Thu, 13 Jun 2019 11:31:48 GMT

Hi @shiju03, welcome to our forum!

Is it only shown at network subset or at network as well? There should be a number between 0-10 a bit to the right of the text in the same menu, which will let you know how many attempts you have left to remove the network lock on the device, what does this number say in your device?

Thank you.

Re: sim lock sony z5 network subset x

shiju03 — Thu, 13 Jun 2019 11:43:14 GMT

hi, the x mark is only on network subset with a number 5 .

Re: sim lock sony z5 network subset x

Jonas — Mon, 17 Jun 2019 14:15:40 GMT

Hi again @shiju03, thank you for this information.

It should be at network as well if it was locked to an operator, so it sound a bit strange.

Would it be possible for you to get back to me with your IMEI number in a private message?

You can see your IMEI number if you open up the Phone application and then type in *#06#.

Thank you!

Re: sim lock sony z5 network subset x

XperiaZ5sov32 — Mon, 01 Jul 2019 10:49:45 GMT

Hi. I have the same problem. I sent you my imei in PM. Help me.

Re: sim lock sony z5 network subset x

Jonas — Tue, 23 Jul 2019 13:01:49 GMT

Hi @XperiaZ5sov32, sorry for the late reply, I have been out of office due to vacation.

I have answered the PM that you sent me, so have a look in your inbox!

Re: sim lock sony z5 network subset x

Aliefdz — Wed, 24 Jul 2019 16:59:56 GMT

@Jonas wrote:
Hi @shiju03, welcome to our forum!

Is it only shown at network subset or at network as well? There should be a number between 0-10 a bit to the right of the text in the same menu, which will let you know how many attempts you have left to remove the network lock on the device, what does this number say in your device?

Thank you.

In my device (x) is 0. How to fix this

Thanks

Re: sim lock sony z5 network subset x

Jonas — Mon, 29 Jul 2019 09:28:49 GMT

Hi @Aliefdz, welcome to our forum!

The 0 indicates that you have no more attempts left to enter the network unlocking code and the device will need to be sent to an authorized service centre so the attempts can be reset. Your Local support team will assist you further with this and answer any questions you may have regarding the service in your market.

Let me know if that helps!

Re: sim lock sony z5 network subset x

munna786 — Thu, 22 Aug 2019 14:52:39 GMT

i have Xperia z5 AU japan

[]network. 0

[x]network subset. 10

how to unlock it

Re: sim lock sony z5 network subset x

Uliwooly — Thu, 22 Aug 2019 17:10:16 GMT

@munna786

Have you contacted AU for the unlock code?

Re: sim lock sony z5 network subset x

munna786 — Fri, 23 Aug 2019 09:13:01 GMT

I not contact to au for this

any other option

Re: sim lock sony z5 network subset x

Jonas — Tue, 27 Aug 2019 15:09:01 GMT

Hi @munna786,

You will need to get in touch with the operator that has locked the device, in your case UA in Japan.

They will be able to provide you with instructions and a network unlocking code.

Re: sim lock sony z5 network subset x

Seyrarms — Mon, 30 Sep 2019 03:56:06 GMT

Network [0] - this means the phone is network unlocked.

Network Subset [5] - this is a Carrier Restriction that only allows certain SIM cards.

In Japan, CDMA are dominant networks. I think since this is a GSM network, they set a Network Subset lock to restrict exporting.

You will need to purchase an unlock code from an unlocking service.

https://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_id=114&ipn=icep&toolid=20004&campid=5338035637&mpre=https://www.ebay.com/itm/Unlock-Code-Sony-Xperia-XZ-XA-ULTRA-M5-M4-M2-E4-E3-Z5-Z3-G3221-XA1-ANY-NETWORK/202037694595?hash=item2f0a629083:g:dN4AAOSw9GhYglg-