topic AR effect Problem in Z Series

AR effect Problem

Kamaraj — Mon, 10 Feb 2014 06:37:01 GMT

Hi,

I have problem with my AR effect. Sometimes all the effects are appearing upside down (180 degree).

For instance, Dinosaur appears and walks upside down in the photo!

Is this a problem with the software or any settings change..?

Thanks in Advance, Kamaraj

Re: AR effect Problem

Uliwooly — Mon, 10 Feb 2014 06:41:58 GMT

How are you holding the phone?

Re: AR effect Problem

Kamaraj — Mon, 10 Feb 2014 06:57:00 GMT

Hi,

Thanks for your response. The problem occurs when I inclined camera towards up. i.e. for instance, when I recline in the chair and look for the AR effect above my eye level (or focus on the ceiling)

Thanks, Kamaraj

Re: AR effect Problem

Uliwooly — Mon, 10 Feb 2014 07:04:34 GMT

I was able to recreate this, seems to be a bug

Re: AR effect Problem

Kamaraj — Mon, 10 Feb 2014 07:31:34 GMT

Hi, thanks for your reply.

Pls suggest

- Is there any way to register this bug with Sony mobile ?

- When there is any software update for this problem, how can I know or how to check?

Many Thanks!

Kamaraj

Re: AR effect Problem

Thommo — Mon, 10 Feb 2014 10:24:55 GMT

What firmware version are you on as I'm on the latest and tried what you said like pointing it at the ceiling and could not in any way recreate this

Re: AR effect Problem

Sam — Tue, 11 Feb 2014 00:30:14 GMT

On experimentation I have found I can replicate this however only in an instance where I can get the camera to register the ceiling as a ground surface, this would be as designed. If I have both the ground and ceiling in view this does not happen, it only occurs if the ceiling is the only "ground: surface in view.

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