topic Re: Keyboard won't learn new words or writing style? in Z Series

Keyboard won't learn new words or writing style?

Anni94 — Sun, 13 Jul 2014 03:20:16 GMT

On my Xperia keyboard settings, I have selected "Correct misspellings automatically or get word suggestions" and "Learn and back up my writing style". In "Use my writing style" I have selected "Learn from Messaging" and "Backup and sync" and in "My words" I have many words the phone has saved.

BUT when I type in any app, the keyboard doesn't recognise any of the learnt words and when I check in the settings option on the keyboard, and select "My words", there are no words there!

I didn't have the problem 2 weeks ago - how can I fix this?

Re: Keyboard won't learn new words or writing style?

toyojack — Tue, 05 Aug 2014 12:39:19 GMT

I'm having the same problem. The keyboard does not want to learn new words (in any app/ sms/whatsapp/etc...), and delete all the saved ones.

Re: Keyboard won't learn new words or writing style?

Sam — Wed, 06 Aug 2014 01:43:55 GMT

It would be worth resetting the keyboard itself in this case: Main Menu > Settings > Apps > All > Xperia Keyboard > Clear Data.

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Re: Keyboard won't learn new words or writing style?

alex00752 — Wed, 08 Apr 2015 07:49:08 GMT

I have the same problem with the Xperia keyboard. It saves words for a period of time and suddenly it deletes them and some times won't learn new ones and the "My Words" stays empty until I clear the Keyboard data. I tried to clear data and even factory reset the phone but it saves words for a wile and then the list is cleared and i lose all my words. I had this problem from the beginning and is very frustrating to build up a dictionary in time and one day all the words disappears for no reason.

I am waiting for someone from Sony Xperia Support to forward this issue to the developers. Or an answer if this issue is happening in Android 5.0.2 because in 1 or 2 weeks Sony starts to roll the lollipop for Z1

Re: Keyboard won't learn new words or writing style?

alex00752 — Thu, 23 Apr 2015 06:28:27 GMT

It's been over a week and 2 days since the lollipop update and My Words are still there. I hope the issue was fixed. In the 4.4.4 version the words disappeared after 1 - 2 weeks so until another 1 or two weeks from now i can't be sure if the issue is still there.

Re: Keyboard won't learn new words or writing style?

SydneySideSteve — Fri, 24 Apr 2015 09:17:34 GMT

Had a few issues with the keyboard but believe them to lie in the fact that I have other keyboards installed along side the standard one.

swift key issues
swift key separates all the letters that the finger points to (while trying to swipe words)
getting sticky keys, the worst of that one was once when the backspace key was activated and the whole of the text was wiped

Check with you other keyboard app developer for support on this issue too

hope this helps

Re: Keyboard won't learn new words or writing style?

alex00752 — Thu, 14 May 2015 13:10:02 GMT

After a month i believed that the issue was fixed but this weak bang!! all my words are gone so the issue is not gone.

There is one possibility not to lose all words and start from the beginning, if you keep all sms messages that you sanded and make the keyboard relearn from them, but this is annoying.

Come on Sony fix the keyboard.

Re: Keyboard won't learn new words or writing style?

YoBabyYo — Thu, 25 Jun 2015 03:31:59 GMT

Mine started acting up 1 week ago, after updating software.

So frustrating.

I have to keep keying the alphabets individually (I use keypad type keyboard)

Sony... deal with this problem.

I will see the list in "My Words" after I click "Learn from Messaging".

I'll be able to enjoy interruption free messaging for awhile.

It'll disappear after that. Go back in to check "My Words", the list disappeared.

This needs fixing!!!!

Re: Keyboard won't learn new words or writing style?

Qatrium — Thu, 25 Jun 2015 07:09:52 GMT

@YoBabyYo

Are you logged on to your Xperia or Siny Entertainment Network?

Re: Keyboard won't learn new words or writing style?

alex00752 — Sun, 28 Jun 2015 08:56:24 GMT

I had this issue before I used the Entertainment Network or any services of this kind...

In the lollipop version the problem occurs less often then in 4.4.4 but is still there.

Until the issue is fixed....

the only workaround that is : Building a personal dictionary by keeping all the sent messages and making sure that you type them correctly when you write them and when a sufficient number of sms messages are sent you almost have your dictionary. Then use Backup and Restore app that came with your phone and backup only your sms messages and keep the backup on the phone.

If the keyboard bug manifests itself again just relearn the words from messaging if you still have the sms or restore the backup of the sms that you did initially.

For me the problem occurs once a month and i don't need my sms messages so i gather as much as i can so that the dictionary is complex enough and then I backup regularly. After I learn the words again i can delete all conversations from messaging app and only keep them in a backup copy...

Re: Keyboard won't learn new words or writing style?

JamieOL — Sat, 26 Mar 2016 20:24:24 GMT

is there any way i can make it learn words from other apps such as facebook messenger as i barely use email and messaging

Re: Keyboard won't learn new words or writing style?

Jyotsna — Tue, 29 Mar 2016 14:26:53 GMT

Hello,
Go to keyboard settings -> Use my writing style -> Clear language Data
Then try to start typing your own words, it will save all the new words which you type
Hope this helps.
Thanks!

Re: Keyboard won't learn new words or writing style?

HepatitisKnee — Sat, 11 Mar 2017 19:30:11 GMT

So I've been having thermae problem for the past few months, and following thus advice I reset the keyboard and not only did it fix the issue, but it somehow revived all my saved words from somewhere. I ticked the "backup my words" option ao hopefully it'll keep doing this from now on when it breaks next time

Re: Keyboard won't learn new words or writing style?

Sandman_4991 — Sun, 02 Apr 2017 19:50:59 GMT

Anybody has an idea how to manually transfer saved words? There must be a folder where Xperia Keyboard saves them by default

Re: Keyboard won't learn new words or writing style?

Jule1 — Wed, 26 Jul 2017 22:44:49 GMT

Is it just me or is the z5 crap? I've bought sony for years but this is worst phone ever. Multiple faults, no text learning, faulty touch screen, draining better, mobile data slider won't switch on and so it goes on. Been in and out of repair shop. Truly awful and no support from sony. Will definitely never buy another sony phone - if anyone is browsing and thinking about what new phone, cross sony off your list

Re: Keyboard won't learn new words or writing style?

AhmedAfifi — Sun, 30 Jul 2017 21:22:02 GMT

This fixed it for me! As soon as I cleared data all my words suddenly returned.

Re: Keyboard won't learn new words or writing style?

Atau — Sat, 15 Dec 2018 03:45:40 GMT

Keyboard settings > Use my writing style > Learn from Messaging. This fixed the problem for me.

For some reason the permission was removed and I had to give permission again. After that all my saved/learned words returned and started learning new words again .