topic Re: Music stops... With every player! in Z Series

Music stops... With every player!

defx26 — Fri, 17 Apr 2015 15:50:35 GMT

Hello all,

I am facing problems with ALL music players on my Xperia Z3 Compact. The music stops to play afetr some minutes, again and again. Sometimes it plays 3 minutes, sometimes 10 or 20 or 30 and it stops.
It doesn't matter which player i am using (Spotify, Walkman, TuneIn Radio), and/or the music is a stream or a locally saved MP3 File. It continues to stop always!

First of all i thought it was a dirty Headphone jack, that "simulates" a plug-out of the jack connector - but i am facing the same issue if i am connected to speakers or my car sound system by bluetooth (even in Chromecast mode!).

I waited for Lollipop 5, since i had this already under Lollipop 4 - but the update brought no change!!

Does anybody has an idea where i should start troubleshooting, or better who can give me a solution? Does anybody out there has/d the same problem?

Thanks!
Manuel

Re: Music stops... With every player!

Uliwooly — Fri, 17 Apr 2015 18:27:13 GMT

Boot on safe mode, check if that works, if it does then it's third party acting up

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Music stops... With every player!

CaptainJohanus — Tue, 21 Apr 2015 16:11:25 GMT

I'm having the same problem, but you can hear it's distrubance so mine might just be a dirty jack

Re: Music stops... With every player!

defx26 — Sat, 25 Apr 2015 08:23:10 GMT

hey uliwooly! i tried out to play music for several hours in safe mode and: the music don't stops anymore!! (at least with walkman player, could not try out other player because those apps are disabled in safe mode). thanks a lot for your help!!!

and now: do you have any idea how i can identify which 3rd party app is acting up??

thanks manuel

Re: Music stops... With every player!

Uliwooly — Sat, 25 Apr 2015 18:06:31 GMT

anti virus, taskillers, battery apps, etc.

Re: Music stops... With every player!

umernall — Mon, 27 Apr 2015 14:16:30 GMT

On My Z1C I used Stamina mode and I am pretty sure I had to add my PowerAmp music player to the Stamina -> Apps in Active Standby list for it to work correctly...

Re: Music stops... With every player!

rockyy — Fri, 14 Aug 2015 09:56:16 GMT

I am having the same problem since I switched off the Google Maps "shake to send feedback" feature. I switched it back on but the problem persists. The player(s) only stop when I'm on the move (eg. walking) and is fine when still (eg. on the table). Any idea of how to fix that?

Re: Music stops... With every player!

Slund — Thu, 07 Jul 2016 12:25:40 GMT

I have the exact same problem on my Xperia Z5 compact (E5823) on Android 6.0.1.

Did you find a likely reason? The post says you've solved the problem.

Br Steffen

Re: Music stops... With every player!

Nulloraxus — Sat, 30 Jul 2016 13:55:49 GMT

If it provides any help, check your Google app settings. The voice search might be the reason behind it. You shouldn't have a problem if you use headphones with no microphone. If you do, it's causing that due to the Google app trying to fetch your voice at any time for a search at your command. Go to Google app settings and in voice search disable the "search from any screen" feature. Then remove your phones, press play once or twice, plug them back in and play again and it should be fixed.

Re: Music stops... With every player!

craggan67 — Sun, 28 Aug 2016 11:46:48 GMT

I uninstalled Avast Battery Saver and seems to have cured the same problem for my Sony Z5: my Bluetooth play back to my Boss speaker kept cutting out when my phone went on standby. Despite me "allowing" all my music apps to continue to run in the background, it still kept cutting the music. Just about to leave a stinking review for Avast on Google play. It was driving me nuts!

Re: Music stops... With every player!

Nigelfarage — Thu, 20 Apr 2017 03:46:49 GMT

I uninstalled avast but didn't solve the problem. I listen to radio by my phone while driving and paused can cause an accident.

Re: Music stops... With every player!

Ricardo1983 — Thu, 17 Aug 2017 10:18:48 GMT

Did anyone find a solution to this problem?

I find all media is interrupted when playing. Sony Xperia Z5.

Re: Music stops... With every player!

MichaelWalter — Sun, 27 Aug 2017 18:18:33 GMT

Found the problem. This behavior is due to corrupt app data. To repair:

Delete from all apps the data (under settings apps->memory->delete data), each app one by one.

Another way is a factory reset, but make sure you don't load the backuped app data, can be disabled under backup and restore(or the problem happens again, happend to me 😞).

Re: Music stops... With every player!

Greasy — Wed, 13 Sep 2017 03:18:33 GMT

Uninstalling Z Camera fixed it for me.