topic 3G/data not working since update!! in Z Series

3G/data not working since update!!

Pienky — Thu, 10 Sep 2015 05:48:35 GMT

Hi there,

After updating my phone to lollipop on Tuesday, I haven't been able to use data!! I turn it on but for some reason it doesn't connect - when I go on chrome it says 'you are offline'.

Please help

Re: 3G/data not working since update!!

Uliwooly — Thu, 10 Sep 2015 05:50:40 GMT

@cutepienky

Settings > more > internet settings > accept

Re: 3G/data not working since update!!

Jake-SonyXperia — Thu, 10 Sep 2015 05:51:47 GMT

Hi cutepienky,

Welcome to the community,

Try downloading the settings.

Menu > Settings > More > Internet Settings > Accept disclaimer > Choose network carrier.

Try using the Internet after they have been installed.

Re: 3G/data not working since update!!

Pienky — Thu, 10 Sep 2015 06:09:33 GMT

Thanks, all fixed

Re: 3G/data not working since update!!

Jake-SonyXperia — Thu, 10 Sep 2015 06:11:22 GMT

Glad to hear that, I hope all goes well for the future