topic Re: Yellow line at the bottom of the screen Xperia Z3 in Z Series

Yellow line at the bottom of the screen Xperia Z3

pawel1989 — Tue, 15 Sep 2015 18:13:46 GMT

Hi,
I noticed a yellow spot on the left bottom corner of the screen and also yellow line across the screen (bottom).
Phone never was in the water or never was dropped. It is very visible in the screen diagnostic mode when the screen turns white.
I just wonder is there any chance Sony will replace the screen for me under the warranty?

Re: Yellow line at the bottom of the screen Xperia Z3

Uliwooly — Tue, 15 Sep 2015 18:16:23 GMT

@pawel1989

Only your local Xperia Care can answer that question, based on your previous post

http://talk.sonymobile.com/t5/Xperia-Z3/Sony-Xperia-Z3-Repair/td-p/1022251

you already know how to contact them.

Re: Yellow line at the bottom of the screen Xperia Z3

pawel1989 — Wed, 16 Sep 2015 19:18:02 GMT

I rang Sony Mobile Customer Care and they said it seems to be the faulty screen and it should be repaired free of charge.

Re: Yellow line at the bottom of the screen Xperia Z3

Uliwooly — Wed, 16 Sep 2015 22:19:02 GMT

@pawel1989

Only your local Xperia care can answer this question.

Re: Yellow line at the bottom of the screen Xperia Z3

pawel1989 — Fri, 25 Sep 2015 11:53:16 GMT

I sent the phone for repair. Status of my repair has been updated today:
Sbe fault: display main - missing pixels/icons
With high level engineer - component repair

I just wonder what "component repair" means? Are they going to replace or repair the screen?

Re: Yellow line at the bottom of the screen Xperia Z3

pawel1989 — Fri, 02 Oct 2015 18:33:09 GMT

Phone has been exchanged so i am happy again

Re: Yellow line at the bottom of the screen Xperia Z3

Barnsey — Fri, 02 Oct 2015 18:39:23 GMT

Mine has this at the top left, as the phone gets hotter it gets brighter and is really annoying, I'll get it sent off asap

Re: Yellow line at the bottom of the screen Xperia Z3

Engineer72 — Sat, 09 Sep 2017 20:25:43 GMT

Had this issue on my first phone and had it replaced by Sony after sending it away. Now I have the issue Again.

Think I will have to eat the lost money spent on this phone since it is such a hassle trying to get the phone fixed or replaced.

Won't be buy a Sony phone in the future.

My advice to anyone looking to buy this phone is stay clear of this product until Sony publicly admits the screen is faulty and makes changes in the future.