topic Re: TTS not working in Z Series

TTS not working

Andy147 — Fri, 30 Oct 2015 20:20:26 GMT

I would like to use TalkBack, for which I presume I need to enable TTS, but when I select the "Text To Speach" Option, I just get a constant:

"Default Language Status, Checking......."

The "Speach Rate" and "Listen To An Example" options are also greyed out.

I've restarted a few times, but it's just the same. It's a new phone, I've had it 2 days, and I've installed all available system updates.

Any ideas?

Thanks.

Re: TTS not working

Uliwooly — Fri, 30 Oct 2015 20:44:39 GMT

@Andy147

Are you using a specific app?

Re: TTS not working

Andy147 — Sat, 31 Oct 2015 10:34:39 GMT

@uliwooly wrote:
@Andy147
Are you using a specific app?

No I'm just trying to turn on TTS so I can use TalkBack.

Re: TTS not working

Uliwooly — Sat, 31 Oct 2015 16:56:57 GMT

@Andy147

Do you have OK Google enabled ?

Re: TTS not working

Andy147 — Sat, 31 Oct 2015 17:09:29 GMT

@uliwooly wrote:
@Andy147
Do you have OK Google enabled ?

Yes.

Re: TTS not working

Uliwooly — Sat, 31 Oct 2015 17:19:17 GMT

@Andy147

Disable it > restart the phone > check again

Re: TTS not working

Andy147 — Sun, 01 Nov 2015 00:49:27 GMT

@uliwooly wrote:
@Andy147
Disable it > restart the phone > check again

OK will give that a try, thanks.

Re: TTS not working

Andy147 — Sun, 01 Nov 2015 14:04:00 GMT

Made no difference I'm afraid, still can't enable TTS, so am unable to use the TalkBack accessibility option.

Re: TTS not working

Andy147 — Mon, 02 Nov 2015 14:45:57 GMT

I don't seem to be getting a lot of support from this support forum for this particular problem. The suggestions from uliwooly were much appreciated, but unfortunately have made no difference. Are there any Sony tech staff here that could give me some help? I have very poor sight and really need to get this working.

Re: TTS not working

_alexdon_ — Mon, 02 Nov 2015 19:01:27 GMT

@Andy147 Perhaps the language you have selected is not supported by google. You should try to manually select a language. If you want to use a different language, it is possible with a 3rd party app but not sure if for free.

Re: TTS not working

Andy147 — Mon, 02 Nov 2015 19:57:31 GMT

Thanks for your reply alexdon, but the problem is I can't access ANY TTS language. I go to Settings > Accessibility > .Text-To-Speech Output, where all options are greyed out and it just continually says " Default Language Status, Checking....." I haven't tried to install any language or alternative speech software, the device is as it came new, but I am simply unable to turn on Text-To-Speech, so when I turn on TalkBack, it does not talk back to me, there is no speech output at all.

Re: TTS not working

Andy147 — Mon, 02 Nov 2015 20:42:02 GMT

OK, I've got it sorted. I stupidly expected the device to come with an English TTS voice pre-installed, as with my I-phone, but this was not the case. I've now downloaded Google Text-To-Speech from the play store, installed a few voices, and away we go. I must say that as a visually impaired user, I found getting started with my I-phone considerably easier than with this android phone, the I-Phone was basically blind-friendly out of the box, come on Android, catch up!. However, now that I've finally got it going, Android's TalkBack seems to be pretty good. And of course, NO NEED TO DEAL WITH I-TUNES ANY MORE!!

Thanks for your help people.