topic Can't reply to some text messages in Z Series

Can't reply to some text messages

juska — Tue, 05 Jan 2016 11:35:53 GMT

Greetings,

I have a couple of contacts that I have sent a few text messages, yet am unable to reply them since the message reply box is missing. If I want to send them a new text message, I have to write a new one instead of replying. What could cause this issue? I can reply to most of my contacts. I had this issue on my previous Xperia phone as well.

Re: Can't reply to some text messages

Rickard — Tue, 05 Jan 2016 11:54:19 GMT

That sounds strange. The reply box should only be missing when there's no number to reply to (usually messages sent out by the operator and companies). If you open these conversations and look at the top, do you see a valid phone number under the name? Do you know if these contacts responded using their phones or if they responded using some type of web service or similar?

Re: Can't reply to some text messages

juska — Tue, 05 Jan 2016 12:26:29 GMT

I confirmed that the number on top is correct and as far as I know these contacts use a smartphone.

Re: Can't reply to some text messages

Rickard — Tue, 05 Jan 2016 13:03:16 GMT

You mentioned this also happend on your previous Xperia phone? Do you know if it happend for the same contacts in that phone?

What happens if you try another messaging app? You can for example try Google Messenger.

Re: Can't reply to some text messages

tallguyuk98 — Tue, 05 Jan 2016 15:58:20 GMT

I've had this happen a couple of times using 'messaging' for texts, I've closed the app in the open apps page by tapping on the 'x' and then re opened it and it works fine.

Re: Can't reply to some text messages

Insanebunny — Tue, 18 Apr 2017 21:05:51 GMT

Did you ever fix this issue? This same thing is happening to me with 1 contact. I've deleted the contact and re-entered it. # is correct and they are replying from an iphone (i have other iphone useres that this does not happen with)

Re: Can't reply to some text messages

MrsClark81 — Sat, 15 Jul 2017 21:04:50 GMT

I have just got a new phone and this is happening with one of my contacts. The phone number appears along with another number - I think this may be because she has synced her iPhone and ipad. However like you it means that I can't reply to her messages. My old Sony (M2) didn't have this issue.

Re: Can't reply to some text messages

gregdude — Sun, 13 Aug 2017 04:26:41 GMT

Hello

I am having the same trouble. In the text message conversation history it would normally have a box at the bottom to input your text for sending, but this is missing. Was the question in this discussion answered? Thanks.

Regards

Greg

Re: Can't reply to some text messages

Silvia222 — Mon, 18 Sep 2017 20:44:40 GMT

Same has been happening to me, only with one contact. I can't reply to messages (no box) and texts from this number appear to be from multiple numbers (I can't even see them all). It is very frustrating as it is someone I text with daily

Re: Can't reply to some text messages

ianb1469 — Fri, 22 Dec 2017 09:10:14 GMT

I also have the same problem with one number.

An observation: if you delete the contact from the google contacts list, then when you view the number in the messages app, it appears with an extra character at the end of the number (the character is rendered as a box with a ? in it).

Maybe the presense of that character makes messages think that it's not a valid SMS recipient number?

Incidentally, some of the things I have tried, which did not work include: editing the number in contacts, deleting the number, deleting the contact, rebooting the phone after each of the previous.

Ian

Re: Can't reply to some text messages

mobileguide — Sat, 23 Dec 2017 09:05:14 GMT

which messanging app u are using as default message app. Normally when yu tap massage at the bottom you get box to reply.

Re: Can't reply to some text messages

gregdude — Thu, 18 Jan 2018 02:43:24 GMT

Has there been a fix for this problem? I'm still having the same trouble with my Xperia Z5. In the text message conversation history it would normally have a box at the bottom to input your text for sending, but this is missing. Was the question in this discussion ever answered? Thanks.

Re: Can't reply to some text messages

yids — Fri, 16 Feb 2018 11:44:21 GMT

i'm getting the same problem, i get a reply to a tweet but cant reply to the reply

Re: Can't reply to some text messages

Sprite1 — Sun, 09 Jun 2019 08:40:43 GMT

I've had the same problem since updating to a Z5 from a Z3. It was originally just affecting sms messages from my boss, but since last week has also affected messages from my wife.

The contacts look fine, no spurious characters etc, and nothing noticably different between these and other contacts who work fine.

I've installed the Google Messages app and disabled the Sony Messaging app. The conversation histories have all migrated over and, most importantly, I can reply in line.

Re: Can't reply to some text messages

Maiser — Thu, 22 Aug 2019 18:43:13 GMT

Google messages fixed it for me as well! I had this problem with both Z5 compact, and it went over to my new samsung galaxy S10e as well.

Thanks!