topic Re: What happened to my z5 in Z Series

What happened to my z5

Jerry98 — Thu, 07 Jan 2016 01:50:16 GMT

The support which is the app in my z5 is not responding when I try to open everytime,pls help me

Jake-SonyXperia — Thu, 07 Jan 2016 01:52:35 GMT

Welcome to the community,

Have you tried simply restarting the handset and then trying to access the Support section after this?

Jerry98 — Thu, 07 Jan 2016 01:56:06 GMT

Yup,i have restarted it a few times

Jake-SonyXperia — Thu, 07 Jan 2016 02:05:35 GMT

Welcome to the community,

Try clearing the support app data.

Menu > Settings > Apps > All > Support > Clear Data