topic Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem in Z Series

Xperia Z1 - Sony PC Companion WiFi Connect Problem

AndrewStar — Tue, 12 Nov 2013 02:39:00 GMT

Good day!

I'm Having a problem connecting my Phone (Xpeia Z1) to my PC through PC Companion (Wifi Connection). After some steps my phone gets stuck and wont continue on the last step. i even Left it overnight to give time to connect but i woke up and still its connecting. i have successfully paired up my Device on my Office PC. But i can't get it to work on my Home PC/Laptop. i Don't know if I'm having some problems on my PC or my Wifi Router. So i need some help from you guys, what do i need to check to get this thing to Work. If any on you have the Same Problem please Post it Here, or if you have any solutions please give me some advice.

I Was Stuck on this part of the Setup:

So There, as you can see, i have successfully Paired my Phone and my PC (ANDREWSTAR). But on this Part (Connecting) i got stucked. And it never Finished Connecting to my PC.

The Other Device Name (AKD-RSF) is my Office PC which i Connected my phone without Problems.

So there you go guys, i could connect it Through USB Connection but i don't want to always open the Micro USB Cover of my Phone because it might get loose and eventually the Water Proofing capability of the phone gets useless. That's why i want to get this thing working up. The other Workaround i find here is to use a 3rd Party app to Transfer Files wirelessly. But i don't want that. Because this thing should work and i think this is a safer method of transferring my files.

Thank You Guys!

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

AndrewStar — Wed, 13 Nov 2013 11:43:23 GMT

Help anyone?

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Ignatious — Fri, 22 Nov 2013 10:20:38 GMT

Andrew, I know this won't help you, but I have exactly the same problem! It gets to the step you mentioned and then it just hangs. Phone says "Connecting", PCC just sits there. But did you say you've connected successfully on another computer? So the actual PROCESS must work?! I'm wondering if anyone in support can offer any explanations or possible fixes to help us both? I really want to connect to the phone via wifi because I'm worried that the cover for the USB port will eventually fall off if I have to continually connect via USB, plus this is the age of WIFI!!!

This is a real shame because I've been SOOOOO impressed with the phone and the PCC Software so far, coming from an iPhone fanbase. This is a "minor glitch" that seriously lets down the whole "experience" and leads to a lack of confidence.

Hopefully we may get some suggestions?!

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Wikus — Mon, 02 Dec 2013 07:25:53 GMT

Hi All I had the same problem. (Using Win8 Pro 64bit) Disable your antivirus Firewall and restart the connection process in Pc Companion. This sorted out my problem. Using Bitdefender IS 2013

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

rosoft — Sun, 16 Feb 2014 20:46:28 GMT

Not workig

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

DCExperiaZ1 — Thu, 20 Feb 2014 09:06:19 GMT

Do not ask me how I got it to work, but I am now able to connect my xperia Z1 via wifi and also manage the images and files etc.. I think it had something to do with searching for a wifi device on the laptop itself.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Rez — Sun, 09 Mar 2014 03:05:50 GMT

Sharing via wifi connection problem is solved.

First you have to connect pc and divice to same wifi network
open sony pc companion or sony bridge(mac users). DO NOT CONNECT THE PHONE OR TABLET
click on how to connect
cick wifi connection and hit next
then again hit next untill the sony companion wants you to put your USB to device
then hit next again it may take a wile to next step keep patience
then you shuld go to your device wifi option and tap the scan option...(THIS IS THE MAIN THING YOU HAVE TO DO WITH)
Now the pc companion found your device
hit the next and finally finish button.

Please infrom me wheter you connected successfully or not. THANK YOU.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

nGiss — Mon, 10 Mar 2014 10:38:10 GMT

I've just had the same problem today, and this WIFI-SCAN thing did the trick!

However, it started working right after i refreshed the connection on the LAPTOP, not the phone.

Thank you Rez!

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

DonDi — Sun, 11 May 2014 15:17:09 GMT

Hi, I've had the same problem and could never get trhough the last step.

I found the answer in the comments of a video on Youtube that worked for me. Basically I've juste changed the setting to consider my wifi connection as Home Network and everthing work fine.

Here the link to the youtube video :

https://www.youtube.com/watch?v=xO4qgKelO9k

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

damon666nz — Sat, 07 Jun 2014 11:15:38 GMT

If you are experiencing this problem the solution is to allow PC Companion & Sony Mobile Update Engine through your firewall. I have an Xperia Z & I use AVG Internet Security. Before you start you will need to find the filepath for Sony PC Companion & Sony Mobile Update Engine then follow these steps:

1. Open AVG
2. Select Firewall
3. Select Settings
4. Select Applications

5. Select Add

6. Browse files & select Sony PC Companion 2.1
7. Select Create

8. Repeat steps 5 - 7 for Sony Mobile Update Engine
9. Select Apply

10. Select Ok

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

CassianoG — Tue, 24 Jun 2014 14:49:54 GMT

My wifi connection has already worked once or twice, but it always end up broken.

Now, when I try to pair, the connection is unsuccesful, but the device sometimes show a message stating that the device is already paired and that I should delete the pairing to continue. The pairing on the device is deleted for a long time now (there is no other pairing on the device). I reinstalled PC Companion twice. I can't find where to delete the pairing on PC Companion.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

usrx1024 — Mon, 07 Jul 2014 21:06:56 GMT

I have the same problem during the pairing process it hangs and after a while it shows a "unable to connect[...]" error. Then I go back to the phone and it shows a warning message stating that the phone is already paired and such pairing should be deleted in order to pair it with another device. After this I went to the USB conectivity settings and to my surprise the list of paired devices is empty. This is definitely a software bug. I am currently on firmware version 14.3.A.0.757. Lets hope the updated upcoming 14.4.* firmware shorts out this problem.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

amen — Fri, 01 Aug 2014 10:05:03 GMT

what do you mean by device wifi option? you mean i should select scan on my Z1 wifi setting??

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Albert66 — Thu, 28 Aug 2014 20:23:46 GMT

This work on my XPERIA Z1,

hope for you.

Alberto

_____________

1. Start PC Companion / File manager / Wifi Connection

2. On the Phone:

Settings / Xperia Connectivity / USB Connectivity

Pair with PC

Step 1 clic Next

Step 2 Connect USB Cable

Step 3 Select Operating System

3. Clic Next in PC Companions until pairing procedure begin

4. After several minutes pairing procedure will finish

5. On the Phone press Finish

6. Disconnect USB cable

Now you can use PC Companions in WI-FI mode

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

AndrewStar — Fri, 29 Aug 2014 05:08:18 GMT

This issue has alrady been solved on Kitkat upgrade. This was a problem on 4.4.3 Jellybean.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

ThePoetPyronius — Tue, 02 Dec 2014 08:02:48 GMT

My Xperia has KitKat and still has the same problem as everyone else. Not resolved.

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Ace_S — Sun, 21 Dec 2014 16:59:26 GMT

I had the same problem. It was a broken driver - reinstalled the Z1C driver and the phone connected like a charm.

On a side note, I also couldn't pair the device with a comp again after a factory reset. This is solved by removing a file named after your computer in the phone's internal storage root folder.

Hope this saves someone a few hours of frustration...

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

bones2fx — Fri, 02 Jan 2015 07:28:49 GMT

Does not work on windows xp, any solution. Thanks

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

Mlax — Tue, 20 Jan 2015 13:07:36 GMT

same problem too, xperia z3 compact, acer aspire 4750g laptop with windows 8.1 64bit, both same wifi, keep connecting and fail connect.

really need help ... somebody please solve it!!

Re: Xperia Z1 - Sony PC Companion WiFi Connect Problem

AmgadElsaiegh — Fri, 23 Jan 2015 12:11:39 GMT

just bought Z2 and i have the same problem

* using Win 8.1 64 bit , no firewall

this gave me a very bad impression about $ony:smileysad: