topic Re: Problem with notifcation in Z Series

Problem with notifcation

HeGaZii — Mon, 21 Nov 2016 14:27:09 GMT

Hey
The only problem i have is notifcation sound
All sound works
Music video and typing
But there is no notifcation sound
I opened setting and entered sound and notifcation
Tried to change notifcation sound but it dosent make any sound
I dont know what is the problem

Re: Problem with notifcation

Jonas — Mon, 21 Nov 2016 16:18:55 GMT

Hi @HeGaZii, I'm sorry to hear about your phone.

I just want to make sure I understand the trouble you are experiencing. You receive the notifications in your phone but there is no sound being played, is that correct?

Which applications are you not receiving the sound notifications from, is it all applications or just some?

I would recommend that you reboot your phone in safe mode and ask a colleague, friend or family member to send you a text message for example to see if you get a sound notification or not.

Let me know how it goes!

Re: Problem with notifcation

HeGaZii — Mon, 21 Nov 2016 16:23:09 GMT

Thx for answer
No sound with all app
I will reboot now and i will tell u what happened

Re: Problem with notifcation

HeGaZii — Mon, 21 Nov 2016 16:26:26 GMT

Thx man its working now

Re: Problem with notifcation

Jonas — Mon, 21 Nov 2016 16:42:46 GMT

I'm glad to hear that!

Let me know if there is anything else I can assist you with!

Have a great day!

Re: Problem with notifcation

so1 — Thu, 24 Nov 2016 21:26:45 GMT

please help.............

Re: Problem with notifcation

Jonas — Fri, 25 Nov 2016 08:53:47 GMT

Hi @so1, I will gladly help you, could you please elaborate on what trouble you are experiencing?

Is it related to notifications as well? Was my troubleshooting above to any help?

Let me know how I can assist you!