topic Re: Registering issues in General chat

Registering issues

paulove68 — Fri, 07 Jan 2022 15:07:34 GMT

I'm having issues registering a Sony FE 90mm Macro that I've just bought. After working through the registering page and pressing submit, it said there were issues with the site and to try again later. Then when I checked out 'My Products' later it was there. However, I've not had the usual email saying congratulations on registering or the one with a link to get the extra year of warranty which I'd really like please. And as there has been no email, I'm really not convinced that it has actually been registered. Any ideas anyone?

Re: Registering issues

Piscie — Thu, 13 Jan 2022 17:54:00 GMT

Hey @paulove68, have you checked your Spam/Junk folders of the registered email?

Re: Registering issues

paulove68 — Thu, 13 Jan 2022 21:07:59 GMT

Yes. Unfortunately nothing in there. But thanks I hadn't checked.

Re: Registering issues

Piscie — Tue, 18 Jan 2022 17:39:56 GMT

@paulove68, I'd recommend reaching out to the Sony support reps directly, they can check it further for you.