topic Re: Dab/FM Clock Radio XDR-C1DBP in Portable Audio

Dab/FM Clock Radio XDR-C1DBP

patbeet — Wed, 28 Dec 2016 16:06:38 GMT

I have this new Sony radio for the bedside to replace a similar FM Sony radio bought over 40 years ago (that still works but not with DAB). The new radio came with only a A3(?) sized piece of paper with pictorial instructions that do not appear to work. I seem to have set it up to recieve one South Asian music station. I fear I am not from the Indian subcontinent so this is of no interst to me.

I try following the instruction but pressing the "menu" button does not bring up the menu. I try pressing the tune buttons in the hope this will go through the other stations but again no luck. Occasionally it will come up with question "auto Tune" when I press "enter" it just goes back to my indian station.

In a normal situation I would just take it back to the shop and swap the new radio for another brand. Unfortunately it was a gift from my son as a Christmas present so want him to know it is working and bringing delight to our early mornings! Anyone know if Sony produce proper written instructions for this radio and how to gwt hold of them.

Yours in dispair and frustration

Re: Dab/FM Clock Radio XDR-C1DBP

jumpsuit — Wed, 28 Dec 2016 16:39:22 GMT

Hi @patbeet and welcome to the Community

I suspect that it may be the same as the 'manual' you got with the radio,

but the Instruction / operating manual can be found Here

I have a horrible feeling that you will probably have to return it though 😞

Hope this helps.

Re: Dab/FM Clock Radio XDR-C1DBP

Anonymous — Wed, 28 Dec 2016 18:20:29 GMT

Hi there

DAB coverage in the UK is still patchy at best. Also, there are other factors that can hinder DAB Reception, such as if you are in a very built up area, your home has a steel frame or is made of re-inforced concrete etc etc.

A couple of websites that is worth going to are:

http://www.ukdigitalradio.com/coverage/postcodesearch/

http://www.ukdigitalradio.com/coverage/currenttransmitters/

https://ukfree.tv/transmitters/dab

https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/radio-broadcasters/coverage/dab-coverage-plans

Another bit of advice is to try tuning the radio in a different location in your house. To determine if there is a general fault with your DAB Radio, you could try tuning it in at someone elses house/location - assuming that you know that they have good DAB reception. If it tunes in, then its your location etc.

Hope this helps further.

Re: Dab/FM Clock Radio XDR-C1DBP

patbeet — Thu, 29 Dec 2016 14:37:25 GMT

Thanks folks for the help. I fear the web pdf is just the same information provided with the unit.

I know we have good Dab signal as our old Dab in the ktitchen has worked fine for the last decade as does the Dab in the car.

I think I need to accept that the unit is defective as prsssing the menu button does nothing and the tuning butons do nothing.

Re: Dab/FM Clock Radio XDR-C1DBP

Anonymous — Thu, 29 Dec 2016 17:16:25 GMT

Hi there

OK so DAB reception coverage is not the issue. It does sound like a hardware fault im afraid. And much harder when its a gift. Speak to your son and see if he will either tell you where he got it from or get him to swap it himself?

Cheers

Re: Dab/FM Clock Radio XDR-C1DBP

jumpsuit — Thu, 29 Dec 2016 17:41:33 GMT

Yeah that was my thinking too regarding the menu problem,

hence the sad suggestion to have to exchange it 😞

Re: Dab/FM Clock Radio XDR-C1DBP

patbeet — Fri, 30 Dec 2016 12:15:32 GMT

Doh! Discovered the problem. One of the control buttons on the back was stuck in the "on" position. Freed it up with a pin and now all working. I pread guilty to overthinking the problem!

Re: Dab/FM Clock Radio XDR-C1DBP

Anonymous — Fri, 30 Dec 2016 13:46:44 GMT

Thanks for posting back - glad it was as simple as that (once you found the problem that is). Have fun

Re: Dab/FM Clock Radio XDR-C1DBP

jumpsuit — Sat, 31 Dec 2016 11:16:36 GMT

Yeeee-hah!

Glad its sorted

Re: Dab/FM Clock Radio XDR-C1DBP

Killiegradge — Wed, 01 Dec 2021 22:39:30 GMT

I have only had this 2 days and the screen is blank.the radio works but I cannot see the time or access my alarm.

Re: Dab/FM Clock Radio XDR-C1DBP

HannahEd01 — Fri, 03 Dec 2021 14:33:16 GMT

Hey Killiegradge, try the below:

Select “OK” to initialize the radio to the factory

default settings. All settings, DAB station list and

presets will be deleted

If the issue remains, contact Sony.

Re: Dab/FM Clock Radio XDR-C1DBP

Killiegradge — Fri, 03 Dec 2021 17:55:50 GMT

Sadly there is NO OK button on the appliance so all is not OK

Re: Dab/FM Clock Radio XDR-C1DBP

HannahEd01 — Wed, 08 Dec 2021 16:46:32 GMT

Maybe it's the enter button?

Re: Dab/FM Clock Radio XDR-C1DBP

Killiegradge — Wed, 08 Dec 2021 18:22:00 GMT

Turns out the item is faulty so Ive had to return it. Actually didn't like it anyway. The buttons were too small and not as user frinedly as my previous Sony one which lasted me 11 years. Just gonna get a cheaper one from Amazon