topic SRS XB402M - SET UP - MUSIC CENTRE DOES NOT RECOGNISE . in Portable Audio

SRS XB402M - SET UP - MUSIC CENTRE DOES NOT RECOGNISE .

Fungus67 — Wed, 21 Aug 2019 10:01:10 GMT

Hi MUSIC CENTRE DOES NOT RECOGNISE THE SPEAKER SO CANT SET UP WIFI OR ALEXA

PAIRS BLUETOOTH OK THROUGH PHONE

ANY IDEAS?

Sean_Mc — Fri, 23 Aug 2019 10:52:55 GMT

Hi there,

Welcome to the Sony Community.

I would recommend deleting the name of the speaker from your smartphone's BLUETOOTH connection history, and then reconnect to the Music Center.

Let me know how you get on.

Best wishes,

Sean

Fungus67 — Sun, 25 Aug 2019 09:35:18 GMT

Hi Sean

Many thanks for the reply, i have tried that many times and also re initialising the speaker also re downloaded the

App.

No joy, guess i will give it till the end of the day but i reakon it will have to go back.