topic Update software for DCR-PC9E in Camcorders

Update software for DCR-PC9E

kathanns — Mon, 04 Dec 2017 17:47:05 GMT

Hi, I have a new laptop, after my old one crashed. The disk for my camera won't work and the laptop does not recognise the USB connection. Can anyone help me as to where or how I can I can fix this. I currently have a Windows 7 Proffessional, 64bit operating system. Thanks in advance. Kath.

Re: Update software for DCR-PC9E

Pascale_F — Tue, 05 Dec 2017 17:20:40 GMT

Hi Kathanns,

Welcome to the Community.

Try having a browse of the Troubleshooting section in the Operating Instructions, and let us know how you get on.

Thanks,

Pascale