topic Re: HDR-GW55 USB communication failure with Win XP SP3 pc in Camcorders https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693270#M607 <HTML><HEAD></HEAD><BODY><P style=";">Hello again Janos <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P><P style=";"><BR /></P><P style=";">Glad that worked for you - USB ports are a mystery sometimes!</P><P style=";"><BR /></P><P style=";">Simon<BR /></P></BODY></HTML> Sat, 30 Mar 2013 08:59:47 GMT blaireau_photo 2013-03-30T08:59:47Z HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693260#M600 <HTML><HEAD></HEAD><BODY><P>My new HDR-GW55E is not reckognised by my PC (Win XP - SP3 - updated). Whereas it can work with my laptop (Win 7) Any suggestion nhow I can let the pc and the camera communicate? (I tried to go through all the setup option without success)</P></BODY></HTML> Wed, 27 Mar 2013 09:40:05 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693260#M600 HDR-GW55 2013-03-27T09:40:05Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693262#M601 <HTML><HEAD></HEAD><BODY><P>have you installed the playmemories lite software which is integrated in the GW55?</P><P><BR /></P><P>Note that you have to set the USB LUN settings (on the camcorder) to Multi in order to be able to install the PlayMemories software.</P><P><BR /></P><P><BR /></P></BODY></HTML> Wed, 27 Mar 2013 12:46:38 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693262#M601 cmosse 2013-03-27T12:46:38Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693264#M602 <HTML><HEAD></HEAD><BODY><P style=";">Thanks,</P><P style=";">I was unable to upload the app. (Playmemories) to my PC as there was no com. via usb. I tried to download <SPAN style="font-size: 10pt;">and instal</SPAN><SPAN style="font-size: 10pt;">it from Sony website, but for comleting the installation the system required the camcorder again - so failed this way too. My PC says that the usb device cannot be reckognised - nevertheless no popup for driver update by Win...</SPAN><BR type="_moz" /></P></BODY></HTML> Wed, 27 Mar 2013 13:10:24 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693264#M602 HDR-GW55 2013-03-27T13:10:24Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693266#M603 <HTML><HEAD></HEAD><BODY><P style=";">Hello HDR-GW55 - Welcome to the Sony Forums <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P><P style=";"><BR /></P><P style=";">On the XP computer, is the XP installation a 32-bit or a 64-bit operating system? The reason that I ask is that I am aware of occasional issues with 64-bit systems. Is the Windows 7 system 32-bit?</P><P style=";"><BR /></P><P style=";">Thanks,</P><P style=";"><BR /></P><P style=";">Simon<BR /></P><DIV id="ap_listener_added"> </DIV></BODY></HTML> Wed, 27 Mar 2013 23:40:24 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693266#M603 blaireau_photo 2013-03-27T23:40:24Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693267#M604 <HTML><HEAD></HEAD><BODY><P>Hi Simon,</P><P>"unfortunately" there is a 32 bit XP OS. on that PC. Interesting that the system does not offer any action/solution.</P><P>thanks</P><P>Janos</P></BODY></HTML> Thu, 28 Mar 2013 11:21:09 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693267#M604 HDR-GW55 2013-03-28T11:21:09Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693268#M605 <HTML><HEAD></HEAD><BODY><P style=";">Hello again <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P><P style=";"><BR /></P><P style=";">Have you tried connecting the camcorder to a different USB socket on the XP machine?</P><P style=";"><BR /></P><P style=";">Simon<BR /></P></BODY></HTML> Fri, 29 Mar 2013 08:06:41 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693268#M605 blaireau_photo 2013-03-29T08:06:41Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693269#M606 <HTML><HEAD></HEAD><BODY><P>Thanks Simon,</P><SPAN> </SPAN><P>your hint was perfect! </P><SPAN> </SPAN><P>have a pleasant Easter</P><SPAN> </SPAN><P>Janos</P></BODY></HTML> Fri, 29 Mar 2013 13:51:59 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693269#M606 HDR-GW55 2013-03-29T13:51:59Z Re: HDR-GW55 USB communication failure with Win XP SP3 pc https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693270#M607 <HTML><HEAD></HEAD><BODY><P style=";">Hello again Janos <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P><P style=";"><BR /></P><P style=";">Glad that worked for you - USB ports are a mystery sometimes!</P><P style=";"><BR /></P><P style=";">Simon<BR /></P></BODY></HTML> Sat, 30 Mar 2013 08:59:47 GMT https://community.sony.co.uk/t5/camcorders/hdr-gw55-usb-communication-failure-with-win-xp-sp3-pc/m-p/693270#M607 blaireau_photo 2013-03-30T08:59:47Z