https://community.sony.co.uk/t5/camcorders/error-message-c-31-23/m-p/3950763#M6523 <P>I have a Sony DCR-PC100E camcorder and an error message C:31:23 keeps appearing.</P><P>I have used a tape head cleaner for 15 secs but nothing changes. I have also pressed the reset button. Can anyone offer some advice? Thank you.</P> Thu, 11 Jul 2024 15:31:22 GMT 10footlovesa406 2024-07-11T15:31:22Z https://community.sony.co.uk/t5/camcorders/error-message-c-31-23/m-p/3950763#M6523 <P>I have a Sony DCR-PC100E camcorder and an error message C:31:23 keeps appearing.</P><P>I have used a tape head cleaner for 15 secs but nothing changes. I have also pressed the reset button. Can anyone offer some advice? Thank you.</P> Thu, 11 Jul 2024 15:31:22 GMT https://community.sony.co.uk/t5/camcorders/error-message-c-31-23/m-p/3950763#M6523 10footlovesa406 2024-07-11T15:31:22Z https://community.sony.co.uk/t5/camcorders/error-message-c-31-23/m-p/3951201#M6524 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/629202737">@10footlovesa406</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>As being described on the operating instructions of this camera, you can try removing the tape and reinserting it. Or you can try disconnecting the camera from the mains and removing the battery pack for at least 2 minutes, and then try using it again.</P> Thu, 18 Jul 2024 16:22:21 GMT https://community.sony.co.uk/t5/camcorders/error-message-c-31-23/m-p/3951201#M6524 Anonymous 2024-07-18T16:22:21Z