topic windows 7 computer unable to recognise DCR HC51E camcorder in Camcorders https://community.sony.co.uk/t5/camcorders/windows-7-computer-unable-to-recognise-dcr-hc51e-camcorder/m-p/701008#M703 <HTML><HEAD></HEAD><BODY><P>We have just upgraded to a windows 7 computer and it has successfully installed the drivers for our camcorder but when we plug in the camcorder it just says - unknown device. We are therefore unable to transfer the videos to the computer! Any suggestions please?<BR /></P></BODY></HTML> Tue, 23 Apr 2013 22:27:36 GMT jueddle 2013-04-23T22:27:36Z windows 7 computer unable to recognise DCR HC51E camcorder https://community.sony.co.uk/t5/camcorders/windows-7-computer-unable-to-recognise-dcr-hc51e-camcorder/m-p/701008#M703 <HTML><HEAD></HEAD><BODY><P>We have just upgraded to a windows 7 computer and it has successfully installed the drivers for our camcorder but when we plug in the camcorder it just says - unknown device. We are therefore unable to transfer the videos to the computer! Any suggestions please?<BR /></P></BODY></HTML> Tue, 23 Apr 2013 22:27:36 GMT https://community.sony.co.uk/t5/camcorders/windows-7-computer-unable-to-recognise-dcr-hc51e-camcorder/m-p/701008#M703 jueddle 2013-04-23T22:27:36Z Re: windows 7 computer unable to recognise DCR HC51E camcorder https://community.sony.co.uk/t5/camcorders/windows-7-computer-unable-to-recognise-dcr-hc51e-camcorder/m-p/701009#M704 <HTML><HEAD></HEAD><BODY><P _mce_style="" style=";"><BR /></P><P _mce_style="" class="p1" style=";">Hi jueddle, welcome to the Sony Forums <SPAN class="s1"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></SPAN><BR type="_moz" /></P><P _mce_style="" class="p1" style=";"><BR /></P><P _mce_style="" class="p1" style=";">The driver may have installed properly but it will be out of date as regards the Windows 7 platform. USB camcorder drivers are no longer being developed for new operating systems due to the changes in the way the terminals are configured.</P><P _mce_style="" class="p1" style=";"><BR /></P><P _mce_style="" class="p1" style=";">The camera will need to be connected via its DV-out (i.LINK) port; if your PC has a firewire port, or you're able to fit a firewire card, it provides a fast and reliable connection.<BR type="_moz" /></P><P style=";"><BR /></P><P style=";"><SPAN>Other options for connecting direct to PC are outlined in this thread: </SPAN><A class="jive-link-external-small" href="https://www.sony.co.uk/discussions/message/1265675#1265675#1265675">https://www.sony.co.uk/discussions/message/1265675#1265675</A><BR type="_moz" /></P><P style=";"><BR /></P><P _mce_style="" class="p1" style=";">Cheers<BR type="_moz" /></P><P _mce_style="" class="p1" style=";">Mick</P><P style=";"><BR /></P></BODY></HTML> Wed, 24 Apr 2013 08:10:47 GMT https://community.sony.co.uk/t5/camcorders/windows-7-computer-unable-to-recognise-dcr-hc51e-camcorder/m-p/701009#M704 Mick2011 2013-04-24T08:10:47Z