topic Re: Probably my ignorance ... in PCs & Accessories

Probably my ignorance ...

lyapple — Fri, 19 Aug 2005 17:02:37 GMT

I have VGNs T2XP and A317S both less than 6 months old. Am trying to use memory stick (tried 2 different ones) and they work fine with the T model. The A model doesn't recognise there's a stick in the slot. There's a light that briefly flashes when inserting the stick then it goes out. Both machines are compatible with Pro Duo according to the specifications and that's what I'm using. Have tried with and without Memory stick adaptor because I'm not sure I know what I'm doing. What am I'm missing please?

Re: Probably my ignorance ...

Lizzie — Fri, 19 Aug 2005 20:50:09 GMT

a driver update for the A model.
http://www.vaio-link.com/downloads/select/select.asp?l=en&category=-1&serie=-1&m=-1

Re: Probably my ignorance ...

lyapple — Fri, 19 Aug 2005 22:20:28 GMT

Hi Lizzie - tried the link and got that annoying slapped hand sign that won't let me connect.

Re: Probably my ignorance ...

rich912 — Fri, 19 Aug 2005 22:31:54 GMT

Unfortunately there is no patch or update for the Memory Stick for the A317S on Vaio-Link.
I am completely stumped on this one but no doubt someone will come along with some suggestions if you keep the thread alive.
Best of luck with it pandora.

Re: Probably my ignorance ...

Lizzie — Fri, 19 Aug 2005 22:37:08 GMT

Hi Lizzie - tried the link and got that annoying slapped hand sign that won't let me connect.

Hi
Rich has answered your question in a way. Sorry.
If you want to check for updates anyway, as my first link didn't work - click on the home link above for club vaio's home page, at the bottom of that page there is a link for vaio-link customer support portal, click on that and then download area.

Re: Probably my ignorance ...

lyapple — Fri, 19 Aug 2005 22:39:39 GMT

Thanks Rich. Do you think it might be a problem with the machine itself?

Re: Probably my ignorance ...

rich912 — Fri, 19 Aug 2005 22:51:38 GMT

Thanks Rich. Do you think it might be a problem with the machine itself?

I really don¿t know Pandora, but try uninstalling the device in Device Manager, re-boot and let Windows re-install. I don¿t hold out any great hopes that this will resolve the issue but it is worth a try.
If all else fails the a call to Sony support is the next option:smileysad:

Re: Probably my ignorance ...

Eugenepang — Sat, 20 Aug 2005 01:44:03 GMT

hmm i used memory stick pro to transfer photo from my cybershot w7 to my A317S using the memory port with no problems at all..

Re: Probably my ignorance ...

lyapple — Sat, 20 Aug 2005 20:17:49 GMT

Think Sony support is the only option. Device manager says 'this device is working properly'. Only it - or something - isn't. I keep thinking there must be something really obvious I'm missing, even given my basic (in the extreme) level of computer knowledge. I'm more comfortable dispaying my ignorance on this forum than with the Sony people. Will they be sniffy if it's operator error?

Re: Probably my ignorance ...

rich912 — Sat, 20 Aug 2005 20:26:58 GMT

 Think Sony support is the only option.....

You are probably correct, but stand your ground, don't accept any nonsense, after all you are the customer, not necessarily a PC wizard. Unfortunately they will probably ask that you carry out a system restore, so make sure that all your data files are backed up, or transferred to your D drive.
Btw I take it that uninstalling and reinstalling the device made no difference?

Re: Probably my ignorance ...

kee-lo_ — Sun, 21 Aug 2005 16:16:59 GMT

I take it you've pushed the card as far as it'll go?

Re: Probably my ignorance ...

lyapple — Mon, 22 Aug 2005 20:43:18 GMT

Rich and Kee-Lo - yes, still doesn't work. A bit pressed for time at the moment but will contact support when I get a chance and report back.

Thanks for the help folks - not resolving the problem doesn't mean I appreciate the help any less. It's good to have feedback. And Kee-lo, re other thread on your 'rant' - people like me obviously are looking for solutions, but just being responded to is also very important.

Re: Probably my ignorance ...

rich912 — Mon, 22 Aug 2005 20:49:18 GMT

Best of luck with that pandora.

Re: Probably my ignorance ...

kee-lo_ — Tue, 23 Aug 2005 01:57:54 GMT

And Kee-lo, re other thread on your 'rant'  - people like me obviously are looking for solutions, but just being responded to is also very important.

Thanks Pandora, but I often feel quite frustrated when I don't find a result

Re: Probably my ignorance ...

gnomo74 — Tue, 23 Aug 2005 07:55:39 GMT

Hi Pandora. Personally I think it may be hardware failure. The memory stick is a rather simple device. Have you if, after you insert the memory stick, it's listed in Explorer as an additional drive? Usually it should have an icon looking like a memory stick and often listed as drive F: If the memory stick works on another device (camera, PC etc.) it seems very possible memory stick slot is defective.