topic Lost all adobe software when installing windows 7 in PCs & Accessories

Lost all adobe software when installing windows 7

razakhta — Thu, 23 Jun 2011 19:29:50 GMT

Vaio model: VGN FW11E

I recently installed windows 7 and lost all previous software I had installed on my Vaio.

My vaio came preinstalled with adobe photoshop elements 6.0 and cs 4.0

Is there any way of getting this software back?

I have search various forums and have found nothing on this matter - it seems very harsh if sony is unwilling to send software (which you own/have bought when buying the Vaio)

can anyone help.

P,S

I rang ADOBE directly and they said it was for sony to sort out!

Lost all adobe software when installing windows 7

Thalamus. — Thu, 23 Jun 2011 21:29:41 GMT

Hi razakhta,

welcome to Questions & Answers..:smileyhappy:

Unfortunately the pre-installed Adobe software is licensed for use with the original Sony supplied pre-installed OS and therefore is not available to download..:smileysad:

The only way round this is to re-install the Sony supplied pre-installed OS and then upgrade, rather than clean install, to Windows 7, this should enable you keep the original pre-installed software..:smileywink: