topic Freezing issues with VPCEC2SOE in PCs & Accessories

Freezing issues with VPCEC2SOE

watdafunk — Fri, 28 Sep 2012 17:11:11 GMT

Having a serious amount of issues with this laptop freezing,the past 6 months it freezes every other day(sumtimes more than a few times a day)..sumtimes it can be random,the screen freezes up,then i leave for 10-15 sec and it works as normal again. But it mainly happens when watching films/videos on the like of youtube,though its never forze watching a film from a dvd! when the freeze occurs when watching a youtube video, the entire screen freezes,but the sound becomes all distorted in slow motion (sounds like a transformer having a bad day).. i use this laptop mainly for dj'in 1-2 times a week,though its never froze while dj'in!

also,have a probelm on start up,after i logon i get an error,sum to do with - kdbsys/openGL..

think about buying an ssd for this laptop,but i wont bother if the laptops heading for the bin if this prob cant be resolved, so any idea's on how this can be fixed?

Thanks,chris

Re: Freezing issues with VPCEC2SOE

rich912 — Fri, 28 Sep 2012 18:01:30 GMT

Hi Chris,

Can you please check the error message – is it possibly related to kdbsync/OpenCL.dll?

If this is the correct error message, then Google “kdbsync/OpenCL.dll Error” – you will find plenty of hits. Or you could try reinstalling the video drivers or rolling back to the original driver if you have updated.

Rich

Re: Freezing issues with VPCEC2SOE

watdafunk — Fri, 28 Sep 2012 19:21:01 GMT

yes,your rite,my mistake.. its kdbsync.exe /opencl.dll..is this to do with the video drivers? and could it potentialy be the probelm? thanks for the help

Chris

Re: Freezing issues with VPCEC2SOE

rich912 — Fri, 28 Sep 2012 19:41:44 GMT

Hi Chris,

Yes this is to do with Video drivers or Catalyst and can occur if you have carried out a custom install of an updated driver.

From what I understand it is not serious but I don’t claim to know a great deal about this. As suggested, try a Google and you will find suggestions for a fix.

No doubt you will find suggestions to download a DLL to fix this issue – be very careful when downloading any third party DLL as they can contain viruses. I would first try a driver roll back in Device Manager or completely uninstall the existing video driver and then download and install the pre-installed driver.

http://www.sony.co.uk/support/en/product/VPCEC2S0E_WI/updates

Rich