topic Office 2010 Activation after recovery in PCs & Accessories

Office 2010 Activation after recovery

stengol — Wed, 22 Feb 2012 13:22:19 GMT

I bought my Vaio from Sony with Office pro 2010 pre installed. I have just checked back on my emails from them that I did indeed do this and did not buy it from another retailer or upgrade the trial afterwards.

I have just had to recover my laptop from the partition built into the system.

Now it is asking for the office activation code and I cannot find a copy of the activation code. I assumed that as it was pre-installed the info would be on the recovery partition. I was wrong.

I have sent an email to Sony at the email address that I had correspondance with when I bought the system (Sept 2010) but no answer after 2 weeks.

Any ideas anyone? I can't afford to buy it again.

Office 2010 Activation after recovery

Blencogo — Wed, 22 Feb 2012 11:46:26 GMT

Hi stengol and welcome.

Can you give us your Vaio model - it will be on the screen surround and start with a "V": -

Was this a custom build from Sony?

I think that is the only way you would have been able to specify to have Office Pro 2010 installed - preconfigured Vaios will have only come with Office 2010 Starter installed (or a free trial on older models) which does not require an activation code unless you are upgrading to the full version.

If you let us have the model we will have a better idea where to refer you for advice.

Office 2010 Activation after recovery

nikkilim — Wed, 22 Feb 2012 12:26:00 GMT

Just out of curiousity. Are there any notebooks with MS Office full version installed in some models? I always thought they all come with the teaser version. (trial)

Office 2010 Activation after recovery

stengol — Wed, 22 Feb 2012 12:47:32 GMT

Hi,

Yes it was a custom build

Model PCG-81112M

VPCF12C5E

Any help you can give would be greatly appreciated.

Office 2010 Activation after recovery

Blencogo — Wed, 22 Feb 2012 13:19:09 GMT

@nikkilim

It is only available as one of the options if you order a Custom Build of your Vaio (CTO)

http://www.sony.co.uk/hub/custom-laptops

@stengol

Let me see if I can find a contact for you within Sony.

Office 2010 Activation after recovery

stengol — Wed, 22 Feb 2012 13:29:47 GMT

That would be great thank you Blencogo

Office 2010 Activation after recovery

stengol — Thu, 23 Feb 2012 13:10:15 GMT

Hi Blencogo,

any luck finding someone in Sony?

Office 2010 Activation after recovery

Blencogo — Thu, 23 Feb 2012 13:39:15 GMT

Hopefully, Vaio Support will contact you soon.

Is the VPCF-Series registered and your registration details up to date?

Office 2010 Activation after recovery

isiri12 — Fri, 24 Feb 2012 05:58:41 GMT

I always thought they all come with the teaser version.

Office 2010 Activation after recovery

Thalamus. — Fri, 24 Feb 2012 07:15:30 GMT

isiri12 wrote:

I always thought they all come with the teaser version.

That's already been mentioned..:smileywink:

Blencogo stated;

- preconfigured Vaios will have only come with Office 2010 Starter installed (or a free trial on older models) which does not require an activation code unless you are upgrading to the full version.

Office 2010 Activation after recovery

stengol — Fri, 09 Mar 2012 21:35:17 GMT

Hi Blencogo,

Sorry I have been away for a couple of weeks.

No I have not registered this product though I have plenty of others registered.

I did wonder why I had not done so.

So I tried to register it.

I put in the model number VPCF12C5E and it said that was not a valid model number and then I rememberd that exactly the same thing happened before and I never got around to sorting it out.

Interestingly when i look on the site at my old orders it has the model number down as VPCF12X5E.

No idea what the difference is and whether I got a good deal or was ripped off.

I tried with both numbers to register, but neither work. Is it because it was a bepoke order?

I still have the details of the order (see below)

Any idea what my next step is?

Order number was 301571031 ordered 29.07.2010

Office 2010 Activation after recovery

Blencogo — Fri, 09 Mar 2012 21:39:33 GMT

I'll pass on to Vaio Support the news that you are back at home.

Are the registration details for your old VGN-FW41 still correct?

Office 2010 Activation after recovery

stengol — Fri, 09 Mar 2012 21:48:02 GMT

yes they are and I still own it and use it every day

Office 2010 Activation after recovery

stengol — Wed, 14 Mar 2012 21:03:19 GMT

Hi Blencogo,

No contact from Sony yet.

How long do they usually take and will they do it via email to start with?

Office 2010 Activation after recovery

Blencogo — Wed, 14 Mar 2012 21:14:15 GMT

Hi Stengol,

I had an email saying they emailed you on 12 March.

Just to avoid misunderstandings, could you please PM me with your contact details: -

email
day phone
evening phone
Vaio's Serial Number for the new custom model

This may save some time!

Office (WORD) is not working.

MSampaio — Sun, 25 Aug 2013 16:42:51 GMT

My computer stops working everytime I use the Offfice Program (Word). Then appears a blue screen saying that I have to recover the program. The program came already installed in my computer when I bought it last year. Please advise me what I have to do. I need to work on this program urgently. Thanks.

The product name is: SVE14A1C5E - S/N 54502934 0000873

Re: Office 2010 Activation after recovery

miraSlavova — Mon, 21 Aug 2017 13:39:42 GMT

Hello,

I have the exact same problem. I bought a preconfigured, personalised VAIO in 2012. I had to re-build the computer and lost the MS Office 2010 software. Now, I have no code to restore it.

When I try to register the product, the product model is not listed. It is VPCSA4C5E.

Please help be get sorted out.

Thanks,

mira