topic Sony Phone Support in PCs & Accessories https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285366#M30501 <HTML><HEAD></HEAD><BODY><P>I have been reading many comments in the blogs and online which have been far from complimentary about the poor performance of&nbsp; Sony Support and the shoddy service that has been provided by them. Does the fact that a multinational company's telephone support line go down on a business day not speak volumes about Sony's attitude to their after sales care and the poor service that this company provides to their customers?</P></BODY></HTML> Tue, 10 Jan 2012 20:48:41 GMT mananach 2012-01-10T20:48:41Z Sony Phone Support https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285363#M30498 <HTML><HEAD></HEAD><BODY><P>Why is Sony Phone Support closed at this time(11.30am Monday 9th Jan)?</P></BODY></HTML> Mon, 09 Jan 2012 11:37:58 GMT https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285363#M30498 mananach 2012-01-09T11:37:58Z Sony Phone Support https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285364#M30499 <HTML><HEAD></HEAD><BODY><P>Hi mananach,</P><P></P><P>Sony have confirmed there is a problem with the phone support this morning.</P><P></P><P>You could try phoning Sony Uk HO but you will probably be better waiting until you can speak to the dedicated team.&nbsp; If the question is urgent, post it here on the forums and another user may be able to help or, if necessary, we may be able to forward to Sony.</P><P></P><P>I will keep you posted if there is further news.</P><P></P><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /></P></BODY></HTML> Mon, 09 Jan 2012 12:02:45 GMT https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285364#M30499 Blencogo 2012-01-09T12:02:45Z Sony Phone Support https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285365#M30500 <HTML><HEAD></HEAD><BODY><P>have to agree, my recent dealings with them has been noth short of redicoulous.&nbsp; Basically unintreasted and unwilling to lookin into or resolve the problem.</P><P></P><P>ill certainly never buy another sony product</P><P></P><P>DD</P></BODY></HTML> Tue, 10 Jan 2012 15:27:29 GMT https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285365#M30500 DemonDave 2012-01-10T15:27:29Z Sony Phone Support https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285366#M30501 <HTML><HEAD></HEAD><BODY><P>I have been reading many comments in the blogs and online which have been far from complimentary about the poor performance of&nbsp; Sony Support and the shoddy service that has been provided by them. Does the fact that a multinational company's telephone support line go down on a business day not speak volumes about Sony's attitude to their after sales care and the poor service that this company provides to their customers?</P></BODY></HTML> Tue, 10 Jan 2012 20:48:41 GMT https://community.sony.co.uk/t5/pcs-accessories/sony-phone-support/m-p/285366#M30501 mananach 2012-01-10T20:48:41Z