https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150410#M64586 <HTML><HEAD></HEAD><BODY><P>the two buttons below the mouse/pointer device on my vaio FS515E are not working properly and sometimes not at all.<BR /><BR />is this likely to be physical wear and tear or could it be driver related?<BR /><BR />i apologise if this is an obvious question!<BR /><BR />could someone point me in the right direction for a driver update?<BR /><BR />its an Alps Pointing Device for VAIO....<BR /><BR />any help much appreciated!<BR /></P></BODY></HTML> Thu, 14 Feb 2008 17:49:56 GMT fergadeth 2008-02-14T17:49:56Z https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150410#M64586 <HTML><HEAD></HEAD><BODY><P>the two buttons below the mouse/pointer device on my vaio FS515E are not working properly and sometimes not at all.<BR /><BR />is this likely to be physical wear and tear or could it be driver related?<BR /><BR />i apologise if this is an obvious question!<BR /><BR />could someone point me in the right direction for a driver update?<BR /><BR />its an Alps Pointing Device for VAIO....<BR /><BR />any help much appreciated!<BR /></P></BODY></HTML> Thu, 14 Feb 2008 17:49:56 GMT https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150410#M64586 fergadeth 2008-02-14T17:49:56Z https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150415#M64587 <HTML><HEAD></HEAD><BODY><P>Hi fergadeth,<BR /><BR />It doesn't sound good - the fact that it is intermittent means that it is almost certainly a hardware problem. It may be worth a poke around inside to see if there is a loose cable!!<BR /><BR />It is worth reinstalling the Alps driver either from your C:\Drivers\Pointing folder or by trying to install the latest version which Sony provides for the SZ7-Series downgrade to XP. It will be the 8_POINTING.ZIP file available here: -<BR /><BR /><A href="ftp://ftp.vaio-link.com/PUB/OS/XPDOWNGRADE/SZ7/DRIVERS/" target="_blank">ftp://ftp.vaio-link.com/PUB/OS/XPDOWNGRADE/SZ7/DRIVERS/</A><BR /><BR />I presume your Vaio is out of warranty. You could try ordering the parts and fitting them yourself but it looks like you will need the entire Palmrest Assembly at $160.57 plus shipping: -<BR /><BR /><A href="http://www.nexttronics.com/catalog/sony/A/A1128300A.htm" target="_blank">http://www.nexttronics.com/catalog/sony/A/A1128300A.htm</A><BR /><BR />It may be worth contacting NextTronics by e-mail to check if smaller parts are available - you can buy the buttons for $35.76 but I'm not sure what this includes.<BR /><BR />I attach the FS-Series Manual in case you want to look inside for any poor connections.<BR /><BR /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></P></BODY></HTML> Thu, 14 Feb 2008 19:39:33 GMT https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150415#M64587 Blencogo 2008-02-14T19:39:33Z https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150417#M64588 <HTML><HEAD></HEAD><BODY><P>cheers buddy<BR /></P></BODY></HTML> Thu, 14 Feb 2008 20:03:57 GMT https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150417#M64588 fergadeth 2008-02-14T20:03:57Z https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150418#M64589 <HTML><HEAD></HEAD><BODY><P>when i try to run the driver file, a message saying the following comes up..<BR /><BR />"IOCTL_SetMouseEvent could not be found" any ideas?<BR /><BR />i dont think i will risk taking the comp apart... dont wanna bugger it!!<BR /><BR />it is out of warranty, yes<BR /></P></BODY></HTML> Thu, 14 Feb 2008 20:18:54 GMT https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150418#M64589 fergadeth 2008-02-14T20:18:54Z https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150419#M64590 <HTML><HEAD></HEAD><BODY><P>got the driver installed<BR /><BR />buttons still not worki well<BR /><BR />gonna have to think about investing in a mouse sometime soon it seems !<BR /><BR />cheers for the help,<BR /></P></BODY></HTML> Thu, 14 Feb 2008 21:03:30 GMT https://community.sony.co.uk/t5/pcs-accessories/pointer-mouse-device-problems/m-p/150419#M64590 fergadeth 2008-02-14T21:03:30Z