topic Re: Wireless Switch Utility problem in PCs & Accessories

Wireless Switch Utility problem

masterix — Sun, 19 Nov 2006 19:30:38 GMT

Hello everybody,

After installing the latest update of "Sony Utilities" and "Intel Wireless LAN Driver" from our update site I'm having problem with "Wireless Switch Utility" which when computer starts "caused a problem and needs to close"...

If anybody knows what to do, let me know please...

Thanks a lot

My vaio: A417M (RAM upgraded to 2GB)

Cheers

Re: Wireless Switch Utility problem

VaioWoman1 — Mon, 20 Nov 2006 12:20:26 GMT

Hi, I and a few others on the forum have the same problem. I updated the WLan a few months ago the first time it happened and got no joy from Vaio Support then recently as it came up as an Vaio Update, thought I would try again to see if by this time they had sorted the compatibility problem and they have not. Have restored my Vaio to the time before the update and now awaiting news yet again from Vaio Support. So far they have come up with exactly what I have done, so I don't think they have resolved the problem yet. I really need to update that driver as I know there are security vulnerabilites with my present one. Will watch your thread & if I hear anything that will help will post!

I wait, I hope!

Re: Wireless Switch Utility problem

koymik — Wed, 22 Nov 2006 13:04:43 GMT

You can try going to intel website and update ypur driver from there.. thats what i did,, and it works fine :smileygrin:

Re: Wireless Switch Utility problem

VaioWoman1 — Thu, 23 Nov 2006 14:33:30 GMT

Yes thanks, I already did this a few months ago when the driver came out. The WLan works fine but the issue is the Wireless Switch Setting Utility. Version:3.1 as it is not compatible with the new driver and therefore I loose the utility in being able to quick switch between WLan and Bluetooth or either have one of or both on at any time, which is extremely important for my everyday use as all my office equipment is bluetooth including printer (to name but one)! Without this utility the bluetooth is always on and I operate by wireless means. If you are the same and have a solution for this problem "I kiss your feet" as I have not found anyone yet who has resolved this problem when updating their WLan driver, including Vaio Support! Very appreceiative and desparate for any firm help in this!

I wait, I hope!

Additional Information: Vaio Control closes also!
My VAIO: VGN-A417S

Re: Wireless Switch Utility problem

meineKatze — Thu, 23 Nov 2006 16:51:31 GMT

Hi VaioWoman1

i'm Lothar Peters from Cologne/Germany. I have the same Problem and i gess.... after all what i experienced with the "Vaio Support Team" ... i#M surching for help too. I ssaw, that "Koymik" in his Mail suggested to go to the intel Homepage, to look for the right driver. I whould do that a few day's ago. But in the last moment i saw a note (warning). They said, that her drivers maybe can solve problems, because they are (in our case) not from sony. The drivers could be different to the original drivers from sony. Maybe sony changed them. Anyway. The drivers from our Notbooks are a OEM-Version. So i didn't use them.
But. I have to ask koymik about it. Maybe it whorks. if not........
I have a big big problem to recover anything whats on my Notebook VGN-A517M..... But.. maybe YOU have a found something to help ME with our problem

PS. one year ago, sony-support told me, that bluetooth and
(you can reed about it in the instructions (pdf))
Wlan can not function properly if they are whorking at the same time (together) because (at least in MY notebook) is 2,4 ghz and not 5,4. If it was 5,4 ghz Wlan, it wasn't a problem at all, because it's a big difference between 5, 4 and 2,4 ghz.
But i HAVE 2,4 ghz. So it could be a problem. Maybe one of them does not whork properly. Anyway. I tried to uninstall everything, what's got to do with bluetooth. Everything. Drivers, everything. But bluetooth is still runnig. (at least the blue control LED is on) Vaio-Support is here in germany as bad as in your country
maybe YOU can help ME

greatings from Cologne

Lothar Peters

peters-lothar@online.de
0049 178 8992789

Re: Wireless Switch Utility problem

meineKatze — Thu, 23 Nov 2006 17:19:15 GMT

Hi. Lothar from Cologne

you said, that you installed the driver from Intel? ..........
They sey, that it could solve problems, because it's not the driver from sony. At least MY notebook is a OEM. (your's too?)
And they say, maybe sony changed the drivers for one options.
And i recognised, that the driver from Intel is a lot bigger than the driver from sony is. Intel's driver is about 45 MB and sony's is about 25 MB.....
If you can help me. I will bee pleased. And i whrite annything of my experience here in the forum.

Greatings from Cologne

Lothar Peters

peters-lothar@online.de

0049 178 8992789

Re: Wireless Switch Utility problem

meineKatze — Thu, 23 Nov 2006 20:07:06 GMT

You can try going to intel website and update ypur driver from there.. thats what i did,, and it works fine :smileygrin:

many thanks for this information koymik!
i don't no, what kind of VGN-A517M you have. If it is the same as i have, than it must be a OEM with Sony-specialised drivers!
i installed both of them. (for wLan 2200bg)
And it crashed!
i'm happy to be here again , because i reinstalled everything and the situation is the same like before

so... it's like we in germany say:
"Und ewig grüßt das Murmeltier"
a film with James Belushi.
He is living in the same day, over and over again... :smileygrin:

so.... i have to go to an advocate. I don't like to reinstall/recover my complete system

i hope, that someone here can help us, so that we don't have to live like the god old James....

Re: Wireless Switch Utility problem

VaioWoman1 — Fri, 24 Nov 2006 15:55:50 GMT

Hi meinkatz, I am no expert but it was a few months ago that Vaio Update website advised all to go to Intel to update the WLan driver and gave a link to the page. I have just checked and that same advise is still on the right hand side of your VAIO update: "Latest Updates" and scroll down the list. This was when our original drivers were said to have a security vulnerability.

That was the first time I tried the update and found problems with the Wireless Switch Setting Utility as it would not appear in my system tray. I was in touch with VAIO Support for 2 months and they could not resolve the problem and some replies were totally stupid. In the end I did recover my Laptop which in hind sight I could have most easily just have restored it to an earlier date. When eventually this month an update appeared on my personal VAIO update for:

Intel(R) PRO/Wireless 2200BG or Intel(R) PRO/Wireless 2915ABG Network Adapter Driver Version 9.0.4.17 (for Windows XP), file INDWLL-01035420-UN.exe

I had hoped they had resolved the problem of compatability with the Switch Utilty and was most annoyed they had not and am presently in communication with VAIO Support as I am determined that they do something about it.

In order for me to use the Switcher I had to restore my laptop to the time just before the installation of the driver update and it is working perfectly fine. Of course this does not resolve the security problem with our present drivers and I intend to get it sorted with Sony!

As for my Bluetooth I have never had a problem using Bluetooth & Wireless Connections both at the same time although the documentation suggests there could be a problem.
I use both - alot every day and use Skype phone(Internet), mobile phone(Bluetooth), printer (Bluetooth) and surf all at same time all day long. I have only lost Skype connection once for a couple of seconds. I have been doing this for over a year now! All my bluetooth equipments are passkey enabled and all connections firewalled. My Bluetooth and Wirless are both the same as yours.

If you do not want to recover your Laptop I would restore to an earlier time when it was best working for you. As soon as I ever get a resolution from "support" I will add it to this post so that anyone else who has this problem will see it! Maybe you will get sorted out before I do and if you do - please post here. I hope I have helped you a little bit but must state that I am no expert but am sure if you restore to just before you installed the new driver you should be back to normal! Best of Luck!

I Wait, I Hope! :smileyrolling_eyes:

I forgot to mention that if you cannot see the folders that you wish to re-install you can Recover Utilites but the restore option would be alot quicker and easier!

Click Start->All Programs->VAIO Recovery TOOL->VAIO Recovery Utility

Select options at the bottom

Select the create support folder options - Follow on screen instructions.

You will then have new folders on your laptop which should include the utility package. The its a case of My Computer, C Drive and you will have to search the folders for the exe's you wish to re-install!

Re: Wireless Switch Utility problem

meineKatze — Fri, 24 Nov 2006 17:35:50 GMT

Hello VaoiWoman1

my problem is, i don't have a recovery Partition anymore, because i killed it one year ago. I had big problems after all my Recoveries 12 or 13.... :smileygrin:
I had a E-Mail Worm on my system. But after i recognised it and restored everything... i found out, that i had trouble with one of the original updates on vaio-update. sony told me, to update EVERYTHING after recovery... ...some day i stoped with updating from vaio-update and.... everything was allright. Sony told me, it can't be one of there drivers....
Anyway. It was free of truble.
Sins than, i can only recover from my Recovery-CD's.
I overwrite every Cluster on C and D with a 0.... yep
That actually wasn't a problem. Untill now :smileygrin:
And there is annother fakt: i can not go back to an earlier restore point becuse i delete everything in the Restore Partition. I set the Restore for C and D OF. :smileygrin:
I did that, because i was afraight to have a virus in my restore.
That my trouble came from the update... i do no right now :smileygrin:
anyway. i'll waite and see..... --> --> --> :smileygrin:

Lothar

Re: Wireless Switch Utility problem

VaioWoman1 — Sat, 25 Nov 2006 13:43:48 GMT

Hi again, you can still get all what you had before by going to http://www.vaio-link.com/downloads/select and then putting in your model etc and all what you need will be there, for you to install what you wish from the original files! This should definitley get you back on track.

If you are worried about a virus still being on your laptop I would switch off system restore run antivirus check and if nothing shows up I beleive you will then be in the clear, but if you do this you must remember to turn it on again.

Turning off System Restore: Click start, right click My Computer, Properties, System Restore Tab, under this a check the box, Turn off System Restore on all drives.OK

You can get a free Virus Cleaner from:

http://free.grisoft.com/doc/8/lng/us/tpl/v5
which will check for loads and repair for you at same time and quite afew other downloadable virus solutions too if you look, it may be very handy for you! This solved major headaches for a pal of mine.

I hope this helps you and I state again I am no expert!
Best regards!

I wait, I hope!

Re: Wireless Switch Utility problem

meineKatze — Sat, 25 Nov 2006 20:33:57 GMT

dear VaioWoman1
(do you have a name?.. mine is Lothar:-)

I no how to work with the restore options and i tried many times to reinstall all the drivers from vaio update. Nothing changed. After installing the malcius intel driver (420 at the end) i had the same problem as you have. Both is on Bluetiooth and Wlan. And, so as we all no now, could that be problematic. The point is: after using this critical critical-security-driver from Intel :smileygrin:

(Intel?... hm i think, this driver is modified from Sony like all the other drivers!)

I think , our problem is at one specifical point because i saw after installing the defect driver, that my system is telling me that my actual driver is 417 ! SO: what did that update change?
while i was installing the driver 420, setup told me that everything is OK and everything is installed.
But when i look into the system, is there the driver 417.

Every time, when i updated drivers from vaio-update,
i went back to the site for control. There i can see status of installation. Downloaded or Downloaded and Installed.
This time, i saw that he is telling me that i downloaded the driver 420, but he is not installed. Anyway. Installed Not installed. The 420 is the one ho damaged my system.. And i CAN'T CHANGE him. It's allways the 417. Just like before installing the 420.........
My main-problem is: Does this situation some day some time damage a down- or upload or not? i don't no....
The only thing i no is: Bluetooth and Wlan at the same time can interupd correct working because in our case they have booth the same frecuency 2,4 ghz.

i hope, that sony do something for us in the future....

Lothar

peters-lothar@online.de
phone: +49 178 8992789
fax: +49 721 151538152

Re: Wireless Switch Utility problem

VaioWoman1 — Sat, 25 Nov 2006 20:54:24 GMT

I have just received a message that Vaio Support will be in touch with me regarding this problem and so my hopes are great at the moment and will let you know as soon as!!!! Oh and by the way Lothar my name is Anna with a big HI! :smileygrin:

I Wait, With Big Hope!

Re: Wireless Switch Utility problem

meima — Sun, 26 Nov 2006 11:18:40 GMT

Hi
I would like to confirm that I have exactly the same problem ( that you described) with the new WLAN driver.
My VAIO is the VGN-A417M

I am very interested if you have any answer from Sony support.

Regards

Re: Wireless Switch Utility problem

koymik — Sun, 26 Nov 2006 22:07:07 GMT

You can try going to intel website and update ypur driver from there.. thats what i did,, and it works fine :smileygrin:


many thanks for this information koymik! 
i don't no, what kind of VGN-A517M you have. If it is the same as i have, than it must be a OEM with Sony-specialised drivers!
i installed both of them. (for wLan 2200bg) 
And it crashed! 
i'm happy to be here again    , because i reinstalled everything and the situation is the same like before   

so... it's like we in germany say: 
"Und ewig grüßt das Murmeltier"
a film with James Belushi.
He is living in the same day, over and over again...  :smileygrin: 

so.... i have to go to an advocate. I don't like to reinstall/recover my complete system   

i hope, that someone here can help us, so that we don't have to live like the god old James....

This is my driver version attached. Is this the same as yours?
also attached is a page from intel website.

Re: Wireless Switch Utility problem

VaioWoman1 — Sun, 26 Nov 2006 23:15:11 GMT

Hi meima, I have not heard anything yet but it usually takes a while anyway - but as soon as - I will let you know here! I will add this though, when first in July they advised to download the new driver the install instructions were totally different to what they are showing now. Part of the instructions then was to disable Wireless Switch Setting Utility before installing new driver and they stated for those with Bluetooth that the Switch may not work! This time they do not mention anything at all about the Utility and for the record have wiped off the original install instructions from "Latest Hot Updates" list! So this to me does not look good!

I still wait, I still hope!!

Re: Wireless Switch Utility problem

VaioWoman1 — Sun, 26 Nov 2006 23:32:44 GMT

Hello koymik, I am most excited now!

Can I ask you - are you saying that both the new WLan driver is working in conjunction with your Wireless Switch Setting Utility? Actually both together with no problems of connection bluetooth at same time???? :smileygrin: :smileygrin: :smileygrin: :smileygrin: :smileygrin:

If the answer is yes, which way did you install exactly, please.

Breathlessly in Hope, now!!

Re: Wireless Switch Utility problem

koymik — Mon, 27 Nov 2006 12:15:12 GMT

Hello koymik, I am most excited now!   

Can I ask you - are you saying that both the new WLan driver is working in conjunction with your Wireless Switch Setting Utility? Actually both together with no problems of connection bluetooth at same time???? :smileygrin:  :smileygrin:  :smileygrin:  :smileygrin:  :smileygrin: 

If the answer is yes, which way did you install exactly, please.
                              

Breathlessly in Hope, now!!

To be honest, Im not really entirely sure about my wireless driver version before i updated it from intel website, What ican remember doing was that when I updated my driver (wireless) from sony update, it all gone wrong just like you guys experienced.So what I did is reverted back to the previous driver and decided to go to intel website to update my driver there. I downloaded it(driver from Intel) and update my driver from that. and thats it.. I dont have any problem with my Switch utility thingy. I can turn on my bluetooth at the same time using my WIFI,, no problem..The thing im not hundred percent sure is, if my driver version(Wlan) has been really been updated..that why iwas asking if my driver version is the same as you guys or not.
(i didnt update my Wlan software, just the driver)

Re: Wireless Switch Utility problem

koymik — Mon, 27 Nov 2006 18:55:16 GMT

Well!! Everything sorted now by Sony Update!! Check it out!

Re: Wireless Switch Utility problem

VaioWoman1 — Mon, 27 Nov 2006 19:16:50 GMT

Hi there, Thanks for responding! Today an odd thing happened - I got 2 automatic VAIO updates: Wireless Lan Starter and Wireless Switch Utility and let it install, and all is working fine. I checked the driver and was confused to see Intel Driver 9.0.1.13 03/12/2004 which I am sure is an even older version than the previous one I had. I really don't know what they are doing and now don't know if I am supposed to update the driver in the hope that after this update the new driver may work. I might just have to try it if I don't get the reply from VAIO Support that I am expecting.

If you would like to check your driver version go to:
Start, right click, My Computer, Properties, Hardware Tab, Device Manager, click + Network Adapters, right click Intel(R) PRO/ Wireless 220BG Network Connection, Properties, Driver Tab and all your details there.

Out of interest can you let me know what you have? :smileygrin:

I Wait, I Hope! :smileygrin:

Re: Wireless Switch Utility problem

meima — Mon, 27 Nov 2006 19:56:02 GMT

Hi
Good NEWS
Sony has provided on their updating site a new version of Wireless LAN Starter and Wireless switch utility.
I have installed theses updates and everything is working fine now.

Fo your information: my driver version before and after this last bug correction is 9.0.4.17.

When I did the update from the sony site, the first time, it has uninstalled the old programs, then I have rebooted my PC and finallay I did another update which has installed the new software versions.
I hope that it will help you and I think that our issue is definetly resolved.

Regards