topic Re: faulty display in PCs & Accessories

faulty display

oldhosk — Wed, 20 Jun 2012 21:35:08 GMT

my sony vaio vgclm2e has developed a faulty display vertical lines have appeared been told could be chip set if so is it a costly repair

Message was edited by: oldhosk

Re: faulty display

Blencogo — Wed, 20 Jun 2012 21:00:54 GMT

Hi oldhosk and welcome.

Go to the support page for your model here: -

http://www.sony.co.uk/support/en/product/vgc-lm2e

Under 'Hot News' at the bottom, click on "Distorted Video ......" and you will see a statement from Sony on this fault.

Hopefully, your Vaio is less than 4 years old and will qualify for a free repair.

You will need to contact Sony Support on the 'Out of Warranty' premium telephone line 0905 0310006. Have the Vaio's Serial Number ready.

The system has changed recently, so if you have problems talking to Support, come back here and we will try to help further.

Re: faulty display

mithcd — Thu, 21 Jun 2012 17:47:11 GMT

Looks like a faulty LCD to me. When it still boots up before Windows (black and white displays, are the vertical lines still present?

Re: faulty display

oldhosk — Thu, 21 Jun 2012 17:59:57 GMT

when i switch on ther are coloured dots then white speckles then vertical pink lines i can still see all my icons evry thing works fine apart from display i had windows 7 profesionally installed 2 day later fault occurs