topic Re: Retail Demo in Tablets

Retail Demo

nektar1 — Fri, 31 May 2013 11:43:54 GMT

How to switch on/off Retail Demo app on Tablet Z ?

Re: Retail Demo

Henke — Fri, 31 May 2013 13:31:24 GMT

Yes, this is how you do it:

Open the Contacts app and go to Settings (3 dots icon in the upper right corner)

In Settings for the Contacts app, press in the area above the Small Apps Launcher and Small Apps Shortcut icons at the bottom of screen (3-5s), until you get “Enter service code” box, tap it to get a dial pad.

Now you can press keypad combination: *#*#73556673#*#*

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Re: Retail Demo

jamesmglasgow — Sat, 01 Jun 2013 14:39:46 GMT

I'm also having an issue with the Retail Demo, which started after about a week of using the tablet.

The demo just randomly starts. It ususally happens when I plug the charging cable into the tablet. (Although, this morning it happened with the tablet sitting on the table, not plugged in.) As soon as the cable is attached the demo video starts playing.

When I stop the video, I find that my home screens have all been reset to the demo/factory setting.

It does keep my installed apps, though all shortcuts for them get removed (as well as any customizations to themes or wallpapers). Sometimes it signs me out of my accounts and deletes any kindle content from the tablet - but ususally it does not.

I tried entering the code from this thread but it did not change anything.

I also tried going to the Running App list in Settings. All I an do there is stop the ScreenOffService, which the Retail Demo app uses. I don't see any way to disable or even stop the Demo.

Re: Retail Demo

SmashBroski — Sat, 15 Jun 2013 21:30:22 GMT

I can't get the "Service Code" Box to come up. In the settings there's a "Service Dial Number" Box, but when I touch it I get a "Service dial number is unavailable" What would be the best solution around this to get the retail demo up and running.

Thanks

Re: Retail Demo

dragon2013 — Sat, 07 Sep 2013 10:22:54 GMT

I have tried all of the above also to no avail. Sony please advise before, what I thought was a great tablet, ends up in the bin. Will upgrade to 4.2 get rid of this bug?

Re: Retail Demo

Alexander1 — Tue, 10 Sep 2013 09:25:13 GMT

@dragon2013 wrote:
I have tried all of the above also to no avail. Sony please advise before, what I thought was a great tablet, ends up in the bin. Will upgrade to 4.2 get rid of this bug?

Can't you access the service menu? In that case, where are you getting stuck?

Re: Retail Demo

PabloArg — Mon, 14 Oct 2013 03:24:14 GMT

I have the same problem. I did what you say but I can´t solve it.

What can I do?

The video start over and over again...

Re: Retail Demo

PabloArg — Mon, 14 Oct 2013 05:16:21 GMT

I did it and it doesnt work. Another option?

Re: Retail Demo

cutemepoh — Wed, 23 Oct 2013 02:52:56 GMT

Try to reset it on original setting. its the best you do and it WORKS.

Tap Setting>Backup & reset>Setting reset...

GODBLESS!

Re: Retail Demo

myhousewasclean — Thu, 24 Oct 2013 16:38:05 GMT

I'm having the same problem here. Tried to reset factory settings twice now and after the latest system update the demo intro comes back and resets my desktop and custom theme. If this continues ill rather Return it.

I also tried to go into the contacts solution but cant get anything to type in the Code. Maybe because this is the wifi only tablet?

Still a solution would be nice as this is your product. Not interested in having something that deletes my shortcuts everytime!!

Re: Retail Demo

db1 — Tue, 12 Nov 2013 16:28:11 GMT

Okay, I entered the code and it disappeared right after entering last digit. Does it matter if I enter the code when plugged in or not? When I plug in to charger that annoying, (yet colorful!) demo video usually starts up. I'm afraid to try because I just got all my apps where I like them again and every time that demo vid comes on it resets everything!

Re: Retail Demo

db1 — Wed, 13 Nov 2013 14:53:10 GMT

Pleas whelp. This is so annoying! Tried entering service code while tablet unplugged but that did nothing.

Re: Retail Demo

db1 — Fri, 15 Nov 2013 15:39:01 GMT

Please tell me why this didn't work. Do I have to enter code when plugged in?? It didn't work when unplugged. If I enter the code more than once will that mess it up? Please help!

Re: Retail Demo

db1 — Fri, 15 Nov 2013 15:39:49 GMT

DID ANYONE GET THIS FIXED AND HOW.? , !

Re: Retail Demo

db1 — Sat, 16 Nov 2013 14:34:23 GMT

Re: how can I turn off the sales mode
Options
a month ago
Let me know if this works. I just did it and it looks like the real deal, but haven't plugged in yet which is the real test!
"finally i find it, settings, security, device manager, and then click off the option for retail sellers"

Re: Retail Demo

Veljanova — Sun, 12 Jan 2014 09:22:28 GMT

I did this and disabled the retail thing but it's still there. It's terrible!

Re: Retail Demo

laidback — Sun, 19 Jan 2014 22:24:15 GMT

DID someone come up with a solution??? Pease HELP!

Re: Retail Demo

stevenzwane11 — Mon, 07 Apr 2014 11:06:58 GMT

How do I turn off retail demo off on my Xperia z1 compact. I reset it and upgraded the software but it didn't work. Iv also typed the code on my dial screen but nothing worked

Re: Retail Demo

_alexdon_ — Mon, 07 Apr 2014 13:10:24 GMT

Go to settings-apps-all-demo video,force stop and clear data.

Re: Retail Demo

stevenzwane11 — Tue, 08 Apr 2014 04:45:08 GMT

I don't see the demo video on all the apps. Only retail demo. And when I disable it n clear catch. It restarts when I restart my phone or when I put it on the charger. What should I do? N is there a stop code like the one of Xperia m