topic Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1 in Tablets

xperia z2 camera doesn't work since I have updated to lollypop 5.1

kotinkiev8 — Fri, 09 Oct 2015 18:16:52 GMT

Hello. I have an Xperia Z2 tablet wifi. Was working very good with kitkat. It has enough free memory, no many software installed yet. And this morning I've updated to android 5.0 and then to 5.1. All process was finished ok apparently..

However, when I try to take a shoot with camera.. Yes it got it, but authomatly it stops working and shows a window telling " this aplicattion is stopped " ... ( ok in my lenguage but meaning something like this ), in anycase I've tried it lot of times shooting and happens the same thing.

Anyone knows why is this? Or anyone has the same proeblem with camera after the updates?

Thankyou & regards

Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1

_alexdon_ — Fri, 09 Oct 2015 18:17:57 GMT

Try settings-apps-all,scroll down to camera. Force stop and clear data. Restart.

Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1

Uliwooly — Fri, 09 Oct 2015 18:19:28 GMT

@kotinkiev8

If @alexdon's suggestion doesn't solve the problem then reinstall the latest update with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1

kotinkiev8 — Fri, 09 Oct 2015 18:28:28 GMT

I gonna try it thanks for the advice

Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1

kotinkiev8 — Fri, 09 Oct 2015 19:03:07 GMT

Well I've tried the Alexdon's option and I did all steps and reseted for 2 times. The new thing is my camera does the same, it shows the window telling camera is sttoped etc... but only in the first shoot.... in the follow shoots it doesn't show the annoying window. Of course it repeats the matter after restarting tablet)

In other hand, I,ve seen on settings, aplicattions, all, camera... and now it shows 2 cameras, like cloned but one is version 2.A.0.51 with around 500 kb data and the other one is version 1.0.0 and with around 12Mb data.

I bet it comes after the updating to lollypop cause I never had this problem with kitkat

So, should I try the Uliwolly solution or I should wait a couple of days to get my lollypop more stable?

Re: xperia z2 camera doesn't work since I have updated to lollypop 5.1

_alexdon_ — Fri, 09 Oct 2015 19:10:45 GMT

It is your choice, if you have time to backup some of your data, you can try uli's suggestion.