topic Re: USB Connection mode in Tablets

USB Connection mode

Steve48 — Thu, 16 Jul 2015 14:01:05 GMT

Does anyone know how to changethe usb connection mode? Itis currently PTP and need it to be MTP. I can see no option under the connectivity settings.

Re: USB Connection mode

_alexdon_ — Thu, 16 Jul 2015 14:03:51 GMT

There should be USB connection mode under Xperia connectivity-USB connectivity.

Re: USB Connection mode

Steve48 — Thu, 16 Jul 2015 14:11:48 GMT

Thats what i would have thought. I have "USB Connectivity" and under that "Install software", "detect USB device" and "Tips for connecting with a usb device" but no other options to set the PC connection mode to MTP

Re: USB Connection mode

_alexdon_ — Thu, 16 Jul 2015 14:58:53 GMT

What options do you have under detect USB? What about tips for connecting?

Re: USB Connection mode

Steve48 — Thu, 16 Jul 2015 15:00:46 GMT

nothing just comes up with USB detected and the Tips is just a help page with nothing useful on it. I can't use PC Companion in this mode - which is why I need to change it

Re: USB Connection mode

_alexdon_ — Thu, 16 Jul 2015 15:04:38 GMT

As this is a relatively new device,many of us don't have it. Perhaps @Samuel can help here.

Re: USB Connection mode

_alexdon_ — Thu, 16 Jul 2015 20:47:30 GMT

Until @Samuel replies,take a look here:

/t5/Xperia-Z3-Z3-Dual/z3-dual-no-usb-connection-option/td-p/1010422/page/2

It is the Z3+,maybe some things are similar.

Re: USB Connection mode

Steve48 — Thu, 16 Jul 2015 21:06:35 GMT

Thanks. It shows exactly the same problem that i have but unfortunately there is no solution

Re: USB Connection mode

Samuel1 — Fri, 17 Jul 2015 06:28:20 GMT

Do you have a USB cable connected to the phone when you're looking for these options?

Re: USB Connection mode

Steve48 — Fri, 17 Jul 2015 06:39:28 GMT

Yes I have tried both with and without a cable. It's a Z4 WiFi Tablet by the way

Re: USB Connection mode

_alexdon_ — Fri, 17 Jul 2015 08:15:52 GMT

Just for the record,have you tried to enable USB debugging mode?

Re: USB Connection mode

Steve48 — Fri, 17 Jul 2015 14:55:26 GMT

Yes I have tried with this on and off.

The setting page is there somewhere - just doesn't seem to be anyway of activating it. I saw it the other day when running Helium backup - it wanted to switch to PTP mode. Having done that, I can't get it back, which means I can't use PCC either. Trying to avoid haveing to factory reset!

Re: USB Connection mode

_alexdon_ — Fri, 17 Jul 2015 15:04:24 GMT

Have you checked in safe mode?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: USB Connection mode

Steve48 — Fri, 17 Jul 2015 15:43:22 GMT

yep -tried that as well. seem to have tried most things

Re: USB Connection mode

Steve48 — Mon, 20 Jul 2015 10:19:49 GMT

Well, spend half an hour with Sony support who eventually told me that the option should exist under USB Connectivity when NOT connected to a PC and as it wasn't the only solution was a factory reset.

I have now just done this and hey ho - the tablet is now back in MTP mode - so now just have to set everything back up again However, for the record, the option is STILL NOT PRESENT so I believe this must be a bug in the 5.02 release.

Also, having done the factory reset, some of the pre-installed apps are not preset, specifically the Word/Excel etc. Any idea how to get them back or do i just need to download these from Play store?

Re: USB Connection mode

_alexdon_ — Mon, 20 Jul 2015 10:23:40 GMT

Sorry about the situation. Are you talking about office suite? It can be found on google play.

Re: USB Connection mode

CoJaW — Mon, 20 Jul 2015 16:22:14 GMT

Following on from -

/t5/Xperia-8482-Z4-Tablet/External-usb-storage/m-p/1009831#U1009831

I'm beginning to think that USB support on the Z4 tablet is a bit of a dog's dinner!

Re: USB Connection mode

Jan544544 — Sat, 08 Oct 2016 14:14:55 GMT

Deactivate My Xperia

Restart the Device