https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410642#M7381 <P>After the latest Android update of my Tablet Z the small app remote control is not starting anymore. When I press the remote control icon&nbsp;I see for short time a small window but after two secs the window disappears and a pop up with following message appears: Unfortunately, Remote control has stopped.&nbsp;</P><P>What can I do?&nbsp;</P><P>Who can tell me how to update or reinstall the small app?</P> Wed, 04 Nov 2015 17:04:28 GMT ChrisWisch 2015-11-04T17:04:28Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410642#M7381 <P>After the latest Android update of my Tablet Z the small app remote control is not starting anymore. When I press the remote control icon&nbsp;I see for short time a small window but after two secs the window disappears and a pop up with following message appears: Unfortunately, Remote control has stopped.&nbsp;</P><P>What can I do?&nbsp;</P><P>Who can tell me how to update or reinstall the small app?</P> Wed, 04 Nov 2015 17:04:28 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410642#M7381 ChrisWisch 2015-11-04T17:04:28Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410643#M7382 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/657445">@ChrisWisch</A></P> <P>Which android version and build number do you have on your Xperia Z?&nbsp;</P> <P>does it work properly on&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;?</P> Wed, 04 Nov 2015 18:17:25 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410643#M7382 Uliwooly 2015-11-04T18:17:25Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410644#M7383 <P>Android Version: 5.1.1</P><P>Build: 10.7.A.0.222</P><P>Same failure happens in Safe Mode.&nbsp;</P> Wed, 04 Nov 2015 18:58:59 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410644#M7383 ChrisWisch 2015-11-04T18:58:59Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410645#M7384 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/657445">@ChrisWisch</A></P> <P>You could repair the phone with PCC but I'm not sure if that's something you are willing to do for that app</P> <P><FONT color="#1f9d19"><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P> <P><FONT color="#990999"><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#000000">&nbsp;</FONT></P> <P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P> <P><FONT color="#ea0000">&nbsp;</FONT></P> <P><FONT color="#ea0000"><FONT color="#ea0000"><A href="https://community.sony.co.uk/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P> <P><FONT color="#ea0000">&nbsp;</FONT></P> Wed, 04 Nov 2015 19:25:33 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410645#M7384 Uliwooly 2015-11-04T19:25:33Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410646#M7385 <P>I have now PCC installed and my Tablet connected to PCC but what should I do now?</P><P>I also don't know &nbsp;how Backup should help.&nbsp;</P><P>How can I reinstall small apps?&nbsp;</P> Wed, 04 Nov 2015 20:50:02 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410646#M7385 ChrisWisch 2015-11-04T20:50:02Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410647#M7386 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/657445">@ChrisWisch</A></P> <P>Run PCC &gt; support zone &gt; repair</P> <P>you can also try this before PCC: settings &gt; apps &gt; all &gt; look for the small apps &gt; clear data &gt; uninstall updates &gt; restart the phone &gt; check again</P> Wed, 04 Nov 2015 20:57:38 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410647#M7386 Uliwooly 2015-11-04T20:57:38Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410648#M7387 <P>Force stop and clear data fixed the problem. Thanks!&nbsp;</P> Wed, 04 Nov 2015 21:15:46 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410648#M7387 ChrisWisch 2015-11-04T21:15:46Z https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410649#M7388 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/657445">@ChrisWisch</A></P> <P>Excellent <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" />&nbsp;</P> Wed, 04 Nov 2015 21:20:01 GMT https://community.sony.co.uk/t5/tablets/remote-control-small-app-not-working-anymore/m-p/3410649#M7388 Uliwooly 2015-11-04T21:20:01Z