topic Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works in Other TVs

SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

madanf — Sat, 04 Jan 2014 16:49:38 GMT

I am contacting SONY support for advice on how to repair my BRAVIA KDL-22BX200 24" TV - which has no picture but the sound is working.

The TV was purchased from ARGOS store in Haverfordwest and the product serial number is: 00401498.

I have had very good service from this TV and it about 18 months in use.

Your help is requested- a quick reply is appreciated.

Thankyou.

Yours faithfully,

Fiona Madan

Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

Anonymous — Sat, 04 Jan 2014 17:08:02 GMT

Hi there

No picture but sound is ok - Is that on Freeview or another connected device?

By the way, this is a Community Forum, and not Sony directly themselves.

Cheers

Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

madanf — Sat, 04 Jan 2014 20:46:50 GMT

This is using Freeview only. Have not tried using the screen as a monitor connected to a PC.

Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

madanf — Sat, 04 Jan 2014 20:50:24 GMT

The TV is a 22" unit and not 24" as per my rarlier message.

Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

Anonymous — Sat, 04 Jan 2014 21:00:07 GMT

Hi there

A couple of things it could be:

You may have turned the brightness/contract all the way down accidently
The Freeview channel might be slighly off and need fine-tuning
Hardware fault - Backlight
Hardware fault - Backlight inverter

In regards to options 1 and 2, you would probably be best to perform a "power reset" of the TV. Follow the instructions : HERE

In regards to 3 and 4, you would need to contact an authorised Sony Repair Centre : HERE in order to get this diagnosed.

At this moment in time, I cannot think of any further options. Therefore do a power reset and if that works, great. Remember if it does work, you will have lost all settings on the tv (ie freeview channels), simple go through the setup procedures again (ie retuning)

Cheers

Re: SONY BRAVIA TV KDL-22BX200 Loss of Picture Sound still works

madanf — Sat, 04 Jan 2014 21:22:55 GMT

Ok, thanks for the suggestions. Will try this ....

Re: SONY BRAVIA TV KDL-46W58xx Loss of Picture Sound still works

lesliepeterwoods — Sun, 21 Jun 2015 10:38:55 GMT

TV working fine until today, no picture or standby light, no back light. very loud volume, unable to switch off TV, have to unplug.