topic Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110] in Other TVs

Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

azza1989 — Sun, 01 Jun 2014 21:10:11 GMT

I have had this error for a while but never got round to looking into it. None of my apps have worked for a while and i cant find the problem.

Latest Firmware and made sure network configuration is correct. Tried wireless and Ethernet

Also done a factory reset and still same

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Configuration Failed While Connecting

5110

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Please help

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

Anonymous — Mon, 02 Jun 2014 12:47:32 GMT

Hi there

If this issue has been happening for a while, no one else has complained as of yet, therefore the issue is isolated to your setup. I note that you have done a factory reset and FW is upto date.

Can you please reboot your router? Or even phone up your ISP and get them to reset your connection?

Can you also goto http://www.iplocation.net/ and ensure that your location is UK?

Cheers

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

azza1989 — Mon, 02 Jun 2014 17:26:58 GMT

thanks for the reply

yes ive tried all of the following with no luck, i recently got a new router BT Home Hub 5 and still same problem

cant figure out whats wrong

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

Anonymous — Mon, 02 Jun 2014 18:57:26 GMT

Ive searched high and low for that error code 5110. Sometimes these codes can relate to DNS issues. So just check your DNS is correct. Or even change it.

I have also heard that factory resetting the TV a couple of times can help.

But untimately, id probably recommend you contacting Sony Support : HERE to find out exactly what that code is referring to. If you do find out, please reply back, as Id love to know myself.

Cheers

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

kelala — Tue, 03 Jun 2014 18:35:32 GMT

hi, got the same problem, same Error Code. My Wlan connection works, I can browse www and I even got a PS3-Server working. But the native apps such as Youtube and all of the SEN-Apps show the message: "not available at the moment" (in geman language). Some say that I'm not logged in at the moment or something like "login expired, please log in again" (also german). I wonder, cause all of the other services work, such as media services of all the channels...Software-Version is: PKG4.201EUA and all of the software seems to be updated.

greez,

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

Anonymous — Tue, 03 Jun 2014 19:06:15 GMT

HI there

From your hint about "German" I remember seeing something on the German forums about a VERY similar issue:

http://community.sony.co.uk/t5/fernseher/sony-bravia-kdl-50w805-apps-funktionieren-nicht/td-p/1631809

http://translate.googleusercontent.com/translate_c?depth=1&hl=en&rurl=translate.google.com&sl=de&tl=en&u=http://community.sony.co.uk/t5/fernseher/sony-bravia-kdl-50w805-apps-funktionieren-nicht/td-p/1631809%3Fnobounce&usg=ALkJrhhV_jHPRcz9ps34XDmScpHlNbMzuA

Any chance you can confirm if this is the same problem?

Cheers

Re: Sony Bravia KDL42W653 - No Smart Apps Work [Error Code 5110]

kelala — Tue, 03 Jun 2014 23:11:10 GMT

Yeah!!!

This solved the problem. Everything works fine!

(but I wonder why this serious bug is on...)

Tnx alot!