topic Re: Sony Entertainment Television Constantly Offline in Other TVs

Sony Entertainment Television Constantly Offline

FrustratedPeter — Thu, 30 Jan 2014 11:25:37 GMT

Several days ago I connected my KDL-32EX403 to the internet using an Ethernet cable. Everything works fine, except the Sony Entertainment Television selection, which, ever since I have tried using it, tries to load, but then comes up with a message which says "This service is currently offline. Please try again later". I note other people have had the same problem on other TVs and devices. I've raised a query with Sony, but they just don't respond, not even to say that they are aware there is a problem. It's as if they don't care, which hardly enthuses one to Sony products.

Re: Sony Entertainment Television Constantly Offline

SpeedKingHighwayStar — Sun, 02 Mar 2014 18:54:52 GMT

I have encountered the very same problem. My new tv is a KDL-42W653. Mine also works on the internet and using the smart functions on everything except Sony Entertainment Television. Mine also suffers constantly from the same error message being generated: "This service is currently offline. Please try again later". Just like you I find this understandably poor - it is also a bad advertisement for Sony as our extended family, neighbours and friends that have seen this happen are also put off from buying Sony due to this non-working feature.

Re: Sony Entertainment Television Constantly Offline

pennbank — Tue, 04 Mar 2014 11:30:40 GMT

Try Refreshing The Internet Connection via Bravia Set up, Check your Connection via Bravia Set up Connection

Re: Sony Entertainment Television Constantly Offline

Anonymous — Thu, 06 Mar 2014 12:12:50 GMT

@FrustratedPeter @SpeedKingHighwayStar

Hi there all

I can confirm that this issue (Sony Entertainment Television) has been raised with Sony. But basically the low down is this:

Sony UK/EU have no control over this application, and also have no information in regards to IF it will come back at all. Unfortunately the only real answer I can give is to basically take it that this application is "dead". I know that is not the answer that you want, but thats all I have.

On a more personal note, before the SET app went offline - there really wasnt much content of use on it at all to be honest - just a couple of series of a couple of old tv shows.

Cheers.

Re: Sony Entertainment Television Constantly Offline

Bernie-the-Bolt — Tue, 27 May 2014 13:16:05 GMT

I agree with the comments above - it is most annoying, especially as I 'discovered' Rescue Me from it and am now having to view it via 'other means'! What else is being missed?

It is interesting that Sony UK/EU have no control - then who does, and why can we not get more?!

Re: Sony Entertainment Television Constantly Offline

pennbank — Mon, 09 Jun 2014 09:40:40 GMT

Working for me

Re: Sony Entertainment Television Constantly Offline

Anonymous — Mon, 09 Jun 2014 10:15:46 GMT

Your right pennbank - I have just tested after your comment and I am pleased to report that its back online again.

I had given up, long ago

Thanks