topic Re: Hearing loop in Other TVs

Hearing loop

ime001 — Mon, 02 Feb 2015 10:31:28 GMT

My wife uses a hearing loop to boost her hearing aid signal whilst watching tv. On my last tv I used the red and white audio out sockets to get a signal but cannot find these on the KDL42W815. The only out I can find - the headphone socket - shuts off the sound for me! How do I get an audio out signal?

Re: Hearing loop

Anonymous — Mon, 02 Feb 2015 14:14:30 GMT

Hi there

To output audio via the TV speakers as well as having audio outputted via the headphone socket, you need to turn OFF the 'Headphone Speaker Link' via the Sound Settings. See instructions below:

Cheers

Re: Hearing loop

ime001 — Wed, 04 Feb 2015 12:05:26 GMT

Many thanks, Quinnicus - tried your suggestion and it worked!