topic EA1750 firmware on KDL-40W5500 in Other TVs

EA1750 firmware on KDL-40W5500

Konstantinos — Mon, 26 Sep 2011 08:26:48 GMT

After upgrading with new firmware EA1750/SEP'2011 when change program in DTV mode,for 2 seconds there is no signal and the message "NO SIGNAL" on screen appears.

EA1750 firmware on KDL-40W5500

Bravia55HX — Mon, 26 Sep 2011 08:59:18 GMT

Hi,

perform a re tune on your set and see if the problem has gone.

EA1750 firmware on KDL-40W5500

Konstantinos — Tue, 27 Sep 2011 12:58:09 GMT

Thanks for reply.I already did it and still the problem exists.I dont't know if other people faces the same problem with this or other model,but I am quiet sure that is a general bug of the new firmware. Sony must correct that with a new one.

Message was edited by: Konstantinos

EA1750 firmware on KDL-40W5500

Bravia55HX — Tue, 27 Sep 2011 13:07:35 GMT

Hi,

are you using freeview, if so check signal strength of your aerial, you should find that in set up/digital set up/technical set up then system information, there you will see signal quality and signal level. both of which should be high if not it may be time for a new aeriel.

we may be off the beaten track however, as your question was a little vague,

if the above not helpful perhaps you can give us more detail of the problem.

EA1750 firmware on KDL-40W5500

@7113930906025373 — Fri, 07 Oct 2011 10:36:39 GMT

konstantinos i have the same problem with you. did you solve it anyway?

EA1750 firmware on KDL-40W5500

pavlosp — Mon, 17 Oct 2011 06:18:01 GMT

I have TV 32W5500 and after upgrading to PKG1.750EA i have the same problem.

When i change program I see first black screen with sound for 1 second, next no signal without sound for 2 seconds, next picture with pixels and instant freeze foe 1 second and finally picture and sound OK.

It takes about 4-5 sec to change program.

Signal quality and signal level are excellent.

I tried restore to default settings and re tune but nothing changed.

With previous firmware 1.741 everything was OK!!

EA1750 firmware on KDL-40W5500

Bravia55HX — Mon, 17 Oct 2011 07:13:14 GMT

Hi,

if its any consolaion i have a Bravia 40BX400 on loan (still!) and this is slow to change channels also, and i have noticed it does this when film is put in the player, i get sound for a couple of seconds before picture!.

its also slow to start up first time turning on, i do not believe much can be done but since some of you say it was fine before updating this leaves more room for debate.

EA1750 firmware on KDL-40W5500

nickolaos — Mon, 17 Oct 2011 09:55:25 GMT

Hi I have the same problem as pavlosp on a KDL-40Z5500. There must be a bug on the upgrade.

Mother company mast check it and fix it/

Message was edited by: nickolaos

EA1750 firmware on KDL-40W5500

stavros22 — Sat, 29 Oct 2011 15:53:50 GMT

Hello to all

After upgrading to the new firmware i have the same problem with my sony 46z5500.

EA1750 firmware on KDL-40W5500

pavlosp — Wed, 23 Nov 2011 11:47:11 GMT

SONY took back problematic firmware and we remain with problematic devices.:smileyangry:

EA1750 firmware on KDL-40W5500

alsalek — Sat, 17 Dec 2011 21:05:19 GMT

Any feedback on this from Sony? I have exactly the same problem on the same model TV - plus other annoying symptoms; slow to change channels, losing the screen totally to a black screen with sound but no picture - and waiting upto 5 minutes without change so having to unplug and replug the TV back in from the power socket before it responds.

EA1750 firmware on KDL-40W5500

XXX-KP — Wed, 28 Dec 2011 07:00:32 GMT

see this is quite difficult to make out whether there is some problem with the firmware that you have installed or with your TV or with any other settings..!!

but when i was searching about the same thing at that time i came across this thread...and they have clearly mentioned like until some solution comes it would be better to have the older firmware installed..! and really i do beleive the same thing..rathert han this update you should install the previous version.

EA1750 firmware on KDL-40W5500

eliaspech — Thu, 29 Dec 2011 18:22:39 GMT

I have the same problem with this firmware update and Bravia KDL-46Z5500!

Elias

EA1750 firmware on KDL-40W5500

pavlosp — Wed, 04 Jan 2012 12:37:38 GMT

There is no way to downgrade the firmware.

EA1750 firmware on KDL-40W5500

49169549 — Fri, 13 Jan 2012 22:02:26 GMT

I have KDL-40W5500 - where do you get latest firmware software for the TV?

will the lastest firmware update allow me access more websites on the internet via the TV?

When I click on the link

http://www.sony.co.uk/support/en/product/KDL-40W5500/downloads/FW_Bravia1741EA

Last update for the firmware was 14/07/2010 is their a later version?

Thanks

EA1750 firmware on KDL-40W5500

pavlosp — Wed, 25 Jan 2012 11:05:42 GMT

Good news!!!

Ten days ago I had a contact with SONY Service and today, a technician came home and downgraded the TV set to firmware 1.741EA, and everything works fine.

With no charge.

EA1750 firmware on KDL-40W5500

deltaloop — Thu, 26 Jan 2012 16:54:31 GMT

Hi,
I have the same problem, and Sony does not want to solve, are out of warranty and I have to buy another TV.
Now with the firmware 1750 EA everything is slow and the TV does not work well.
Sony bad service, do not ever buy your product!

EA1750 firmware on KDL-40W5500

eliaspech — Sun, 29 Jan 2012 18:26:46 GMT

How did he made the downgrade to an earlier firmware?

Please give us the information, if it is possible

Elias

EA1750 firmware on KDL-40W5500

pavlosp — Mon, 30 Jan 2012 07:20:30 GMT

To Elias

From back side he removed a small cover and he used a flash card (maybe a memory stick).

Greek customers from Thessaloniki, call SONY SERVICE 2310726801.

Pavlos

EA1750 firmware on KDL-40W5500

eliaspech — Mon, 30 Jan 2012 12:44:10 GMT

Thank you very much!!

Elias