topic Re: i player message "we no longer support your device" in Other TVs

i player message "we no longer support your device"

Alilouth — Thu, 31 Aug 2017 19:15:01 GMT

I have a sony bravia kdl-26ex320 which up till now I've been able to get i player. Yesterday I got the following message when i tried to load it "we no longer support your device". What's changed and how do I sort it. Grateful for any advice. Thanks

Re: i player message "we no longer support your device"

Pete_B — Fri, 01 Sep 2017 16:29:55 GMT

Hi Alilouth

Thanks for your message and welcome to the Community.

Someone will look into this and get back to you as soon as they can.

Regards,

Pete_B

Re: i player message "we no longer support your device"

cass_n — Tue, 05 Sep 2017 12:43:29 GMT

Hi @Alilouth and welcome to the community,

Last month the BBC made the decision to remove iPlayer on some Sony TVs, inlcuding your model I'm afraid. You can read more about this here: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/141250

Cheers,

Cass