topic Wrong title on HDD timer recordings in Other TVs

Wrong title on HDD timer recordings

geturne14 — Sat, 29 Oct 2011 19:38:00 GMT

I'm using the HDD timer record from Freeview via the EPG on my KDL-24EX320. Although the correct program is recorded, the list of titles usually shows the previous programme name - somewhat confusing!

My theory is that setting the timer via EPG picks up the channel and time from the EPG, but sets a slightly earlier start time (to allow the HDD to be powered up from standby), then the recording picks up the title from the programme currently being broadcast - the previous programme.

Can anyone confirm this?

Software version PKG3.212EUA-10104 (current, I think).

Wrong title on HDD timer recordings

kryspz — Thu, 14 Jul 2011 17:25:45 GMT

I've got exactly the same problem, really annoying!!

Wrong title on HDD timer recordings

Renzoellul — Fri, 15 Jul 2011 13:14:30 GMT

I think you are right. The title of the recording is taken straight from the EPG. If you happen to start the recording say 5 or 10 minutes before the scheduled time the title will be picked up form the previous program. I suppose this cannot be fixed unless sony provides us with a renaming option

Regards

Lawrence

Wrong title on HDD timer recordings

bollinger60 — Sat, 16 Jul 2011 12:49:26 GMT

I am having exactly the same problem. I think geturne14 analysis is right. The problem occurs if you use either the EPG or manually set the timer to record at exactly the time the programme is advertised to begin. However, I have found if you manually set the timer record to start a recording 1 minute later than the programme is advertised to begin then the proper title is used ( at least that has always worked so far). Of course, this might mean losing a minute of the programme but I don't think so in most cases. I have noticed that the timekeeping in the UK on all the networks is remarkably poor. I don't know if this is a uniquely British phenomenon or whether it is more wide-spread, but programmes in the UK frequently begin 1 to 2 minutes later than they are advertised to start. This is not just about adverts as it happens on the BBC and it has nothing to do with live programmes such as sports as it often happens when no such live programmes have been showing previous to the recorded programme. Indeed the only programmes that begin exactly as they are advertised are News broadcasts. Perhaps in Japan they are more punctual than we Brits and they expect all their programmes to begin exactly as they advertised. If so I am pessimistic that there will be any easy fix to this problem. Sony could claim the product is behaving properly. They may say it is just that there is a curious mismatch between the programme's actual starting time and what has been advertised( as appears on the EPG). It is deeply annoying though. My HDD has a capacity of 1000gb and I could create a substantial list of recorded programmes. Think how confusing it will be to review a list where none of the titles match the programmes recorded. Maybe Sony could consider providing a way of editing the title of the recording, but I suspect that will be for models of TV other than the one I have purchased

Message was edited by: bollinger60

Wrong title on HDD timer recordings

mezzamorphis — Sat, 29 Oct 2011 16:51:26 GMT

I'm having the same issue with recorded TV file names having the name of the show beforehand. I posted on here back in April about the issue but didn't get a single response so decided to contact Sony support who were less than helpful in their response which was basically 'deal with it, we might fix it in a future update' so I gave up.

Still, it is quite annoying, especially when we've recorded a number of shows and have to start each one in turn to find the one we actually want to watch. 🙂

Fingers crossed for a fix at some point in the future!

Wrong title on HDD timer recordings

blue2622 — Sun, 25 Mar 2012 18:36:01 GMT

any news? I'm stuck with my HDD full of wrong titles that I can't change them!! It's really a pain to search something there.

Wrong title on HDD timer recordings

mezzamorphis — Wed, 04 Apr 2012 19:43:25 GMT

No news as far as I'm aware. We're still opening each title in turn to find the programme that we want to watch. I must say that I'm fairly disappointed with Sony’s support of the 2011 ‘Internet TV’ range. We’ve had the TV for almost a year now and still no 4od, ITV Player or any sign of a fix for the recording title problem. Worse still, Sony support didn’t seem interested in passing on the details of the issue to their engineers in order to get a fix pushed out.

On top of this, the recent Netflix announcement leaves me rather worried that future support for the 2011 range is going to soon disappear. I doubt we’ll be buying another Sony device in the future and will probably go with something like the Roku instead.

Wrong title on HDD timer recordings

dmart7 — Mon, 09 Apr 2012 11:32:03 GMT

I am a long-time Sony fan but this really puts them in a bad light. I see others have had this problem for nearly a year. I complained to Sony last week but they claimed that it is the fault of the broadcaster! Clearly, this is just their way of saying they are not about to fix it. I have little doubt that this could be fixed with a software/firmware fix. Treating their customers like this will eventually hurt them.

Wrong title on HDD timer recordings

drhowells — Mon, 09 Apr 2012 11:57:19 GMT

I am also a Sony fan and have stood up for them in other threads....but I really don't get this one. I don't understand how this could be a broadcaster issue and even if it was, I am sure they could work around it. I don't use this functionality because of this issue. I had a list of recordings and I had no idea what any of them were. This really does need sorting.

Wrong title on HDD timer recordings

geturne14 — Tue, 10 Apr 2012 10:40:41 GMT

As you say, almost a year since the original post, half a dozen firmware updates but still no acknowledgement of the problem from Sony. And given their record, the 2011 model TV's probably won't get updates for much longer, so I don't ever expect a resolution. Instead they waste their time adding widgets I don't use! (Mind you, this problem isn't half as annoying as the absence of 4OD and ITVPlayer).

I no longer use the EPG / Set Timer function to record; I now always set the timer manually. I set the program start time a couple of minutes later than the EPG start time - and also add a few minutes to the end time. This way I usually get the right title - although I may miss the opening credits - and I don't miss the final scenes (which often happened when using the EPG timer).

I did try to have a look at the HDD format, to see if the recordings could be renamed. As far as I can see, the HDD is set up with Linux partitions, which use a FAT filesystem. And I couldn't find a Windows utility that read these! Anyone out there with Linux want to have a go?

Re: Wrong title on HDD timer recordings

alexander.bunk — Fri, 27 Apr 2012 08:01:04 GMT

I find it annoying too.

- wrong file titles with recordings

- start or stop time not editable

I have a satellite receiver which is also programmable via EPG and there i can edit start an stop time or can adjust the time the recording starts before the show begins and the time the recording is still done after the show.

And there, the correct title is taken form EPG. So there is a way that this CAN work !

Re: Wrong title on HDD timer recordings

ka-flau — Tue, 01 May 2012 21:55:28 GMT

I too find this a huge problem and not the slick interfaces and function that I expect from Sony on my NX723

Settings timers take way too many button presses, why can't it usterlise the colour buttons as shortcuts?!?

eg: Yellow: Reminder Timer, Green: Record Timer, Yellow: Cancel Timer

Re: Wrong title on HDD timer recordings

edeasto98 — Thu, 01 Nov 2012 10:14:04 GMT

I also now have a long list of recorded programmes with incorrect naming - this is a total waste of time given that you are able to record onto HDD. Noone out there wants to have to open every file on the list to find out what it really is and now I just want an alternative that works. I decided to go for this TV as I thought it would wow me - but these simple errors (that then don't get fixed) are game changers and I will not go this route again. Come on Sony - let's make this happen and give me confidence in you again

Re: Wrong title on HDD timer recordings

kay4sony — Wed, 18 Jan 2017 16:44:16 GMT

Now in the year 2017 and I still have the same problem. If I set timer recording through Guide, it starts and end 5 minutes earlier, missing the conclusion of the programe. it does not reach the advert end. my USD HD has plentty of memory and I can record the next programme with the same result. I called sony and was told to do it manually, which is a great inconvenience. He also told me, otherwise, reset for factory setting. Glad I didn't go down that path. He does not seem to be aware of the existing problem by so many of us. very disappointing! I put a new thread

https://community.sony.co.uk/t5/other-tvs/timer-recording-stops-before-the-programme-ends/td-p/2284130

Hope somebody can find the fix:smileyrolleyes:

Re: Wrong title on HDD timer recordings

rogerpbill — Mon, 28 Dec 2020 08:06:03 GMT

Now it's nearly 2021 and the same problem exists on both our KD43XH8505 and KD-49XH9505 bought since September. We also have a few other problems with HDD recordings which I've described in https://community.sony.co.uk/t5/android-tv/various-hdd-recording-problems/m-p/3747868#M50258

Re: Wrong title on HDD timer recordings

pcpeteuk — Sat, 02 Jan 2021 16:31:55 GMT

If that is all your problems then you are doing well.

I purchased the 43 inch 7050 TV just before Christmas 2020 have yet to be able to get the HHD drive to be recognised.

I have tried everything , but the TV will not see it. My PC sees it with out a problem, but I was informed that the TV will re format it , but that has not happened.

No answer from Sony Support either.

Re: Wrong title on HDD timer recordings

rogerpbill — Sat, 02 Jan 2021 17:03:35 GMT

Sorry to hear about your problems. I didn't have any problems registering any of the three discs I tried so I've no idea whether any of these suggestions will help but for what they're worth and if you haven't tried them:

Check the drive is plugged into the blue USB socket.
Try formatting the disc on your PC to NTFS or exFAT
Unplug everything, restart the TV by holding the green power button for five seconds then reconnect just the aerial and disc and finally try registering the disc. As you've been informed, the registering process does reformat the disc partly so HD recordings are encrypted so they can only be viewed on the particular TV.
Check if your disc needs more power than can be provided by the USB port and would therefore need a separate power supply.
None of the discs I've tried are listed as suitable by Sony so clearly other discs will work, but I guess smaller or larger capacity discs outside the limits specified by Sony might cause problems.
A factory data reset might help, but it's a bit of a faff to try.

I couldn't find a 43" 7050 Sony TV listed, is yours a 7052 perhaps? Do you see any error messages?

Re: Wrong title on HDD timer recordings

MaryKin — Sat, 02 Jan 2021 18:01:03 GMT

On our TV there are two USB slots close together. On one occasion my OH put the HDD into the wrong one of these and it was not recognised. It is not easy to see which is the blue one when it is at the back of the TV but it's the only socket that works.

Re: Wrong title on HDD timer recordings

pcpeteuk — Sun, 03 Jan 2021 18:27:13 GMT

Thanks for the information. I have the 7053 version of TV.

Have tried all formats of the drive and all of the USB ports but none
seem to recognise the drive so cannot register it if it's not there.

Maybe a update would help but it says I have the latest software, I
have also noticed that other things are not working as they did on my
old TV ( a Panasonic)

I have a BT box and this does some weird things since this Sony
arrived.

I will have another try and note what happens.

Peter

PCPETE

01730 269569 Website:
www.pcpeteuk.com

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Re: Wrong title on HDD timer recordings

MaryKin — Sun, 03 Jan 2021 18:56:13 GMT

Hi Peter
I started another thread asking if anyone has actually managed to record successfully to USB HDD. I also contacted the supplier of our TV who advised me that the make and model of HDD is critical - this is an issue for all makes of TV apparently and is concerned with speed of transfer via USB. I was assured that with the right HDD it should be a flawless process. Even if it were to be so (which I doubt) the other limitations like no time line on the recording when watching, no use of catch up TV whilst recording etc has led us to decide to give up.
Good luck with yours!

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